You are on Summary. Skip to the next section.

Summary

• Tesco Winchester Extra link (new tab) - click here.

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• Services Available View
  • The following Tesco services are available at this store; Tesco Mobile shop, photo services, a petrol station, Drive Thru Car Wash, Tesco Grocery Click+Collect services, Scan as you Shop, Tesco Collect+ services, travel money and F&F Clothing.
  • In this store these services are available; Drive Thru Car Wash, a pharmacy, Timpson's, Vended Coffee, a petrol station, Costa Coffee, National/Health Lottery, Krispy Kreme, Air & Water unit, Photobooths, Rug Doctor (Carpet Cleaning), travel money, an opticians, Post Office, photo services and Vision Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Bus 1.
  • For more information on Stagecoach please click here (opens new tab).
• By Train View
  • The nearest train station is Winchester Station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• If you need assistance please speak to a colleague at the entrance or at the customer service.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact Customer service counter.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
• There is a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Easton Lane.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There are pedestrian crossings between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossings have dropped kerbs from the Blue Badge parking bays and has a dropped kerb leading to the approach to the entrance(s).
  • The pedestrian crossings have tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located On the left side as you face the store ,in front of Timpson.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is some tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located On the left side of the entrance to the store.
• The ATM(s) is/are 20m from the Entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 95cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 125cm.
• The controls/screen heights vary between 100cm and 120cm.
• There is not a lowered ATM available.
• There is a headphone jack for audio adaption.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 114cm.
  • There is step-free access on the approach.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located Easton Lane.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO extra'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 257cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 208cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 100cm and 140cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • Some aisles are obstructed by trolley, and product display stands.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located Seatings are located at the rear of counters 17;19;21 and scan as you shop.
  • There is a mixture of seating with and without armrests.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located In front of Tesco Mobile.
  • F&F Clothing is approximately 30m from the The Entrance.
  • F&F Clothing is clearly visible from the entrance.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is not clearly signed.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 120cm.
  • Some aisles are obstructed by clothes bins.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Resting/seating areas are not available in this area.
  • A seat can be made available if required.
  • Background music is played at all times.
• Comments View
  • Since Covid-19, the fitting room has been closed.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located At the rear of the store ,in front of F&F.
  • Tesco Mobile is approximately 40m from the Entrance.
  • Tesco Mobile is clearly visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • Resting/seating areas are available in this area.
  • There is bench seating only.
  • Background music is played at all times.
  • Lighting levels are good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 102cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 3 consultation desk(s) available.
  • The consultation desk surveyed is 5m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the lowest desk is 96cm.
  • The distance between the floor and the underside of the highest desk is 98cm.
  • There is sufficient space to write or sign documents on some of the desks.
  • There is bench seating only.

You are on Pharmacy. Skip to the next section.

Pharmacy

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• Pharmacy Area View
  • The Pharmacy is located At the rear of aisle 24, beside Tesco Mobile.
  • The Pharmacy is approximately 30m from the Entrance.
  • Clear signage for the Pharmacy is not visible from the entrance.
  • There is step-free access to the Pharmacy.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
• Counter View
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 95cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 16/09/2021.
  • The hearing assistance system was working at the time of testing.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room is clearly signed.
  • There is not a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The clear door width is 90cm.
  • There is not room for a wheelchair user to manoeuvre within the consultation room.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
  • The consultation room is fully enclosed.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located On the First floor of the store.
• There is step-free access, via lift, to the café.
• Tables cannot be booked in advance.
• There is a bar where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; menu boards.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is Light breakfast and lunch.
• The type of food served here is hot and cold meals and snacks.
• Takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does play background music.
• Background music is played at all times.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is located On the till.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/09/2021.
• The hearing loop was working at the time of testing.
• The height of the counter is 107cm.
• There is a moveable card machine available for payment.
• The type of flooring in this area is wood and laminate.
• The lighting levels are good.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The height between the floor and the underside of the lowest dining table is 71cm.
• The distance between the floor and the underside of the highest dining table is 73cm.
• The standard height for the underside of dining tables is 73cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• There are also coffee tables, long tables, sofas and bench seats.
• The type of flooring in this area is wood and laminate.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located On the left side as you are instore.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s), basket only checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 76cm.
  • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; Counters 14;15;19;20.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 14;15;19;20.
  • The hearing assistance system(s) was/were tested on 16/09/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • Hearing assistance systems were tested on the following checkout counters,14;15;19; & 20. Only the one in counter 20 works.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The height of the basket only checkout(s) is/are 90cm.
  • There is not a lowered section at the basket only checkout(s).
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
  • At the time of survey the basket only checkout is not operational due toCovid-19.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 120cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 90cm and 120cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter. Skip to the next section.

Counter

• The counter is located On the right side as you enter the store.
• The counter is approximately 5m from the Entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 100cm.
• There is not sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/09/2021.
• The hearing assistance system was working at the time of testing.
• There are hearing assistance system on Counters 97&100. However, it is only the hearing assistance system on Counter 100 that works. The hearing assistance system on Counter 97 does not work.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located At the rear of the customer service counter.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 92cm (3ft).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 245cm (4ft 11in x 8ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 55cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 94cm (3ft 1in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located At the rear if the customer service counter.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located At the rear of the customer service counter.
• The parent and baby room is approximately 15m from the Entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 75cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is approximately 15m (16yd 1ft) from the Entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from Customer service.
  • The door opens outwards.
  • The door(s) is/are easy to open.
  • The door is locked by key (not RADAR).
  • The door has a horizontal grab rail.
  • The width of the door is 95cm (3ft 1in).
  • The dimensions of the facility are 240cm x 440cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 100cm.
  • The transfer space on the left as you face the toilet is 100cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 70cm.
  • The toilet has a wall which acts as a backrest.
  • The toilet seat colour contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 170cm (5ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
• Shower Details View
  • The colour contrast between the shower rails and wall is high.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 100cm.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 95cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the room.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 50cm.
  • The shelf is located where it is reachable.
  • There is a/are female sanitary and clinical waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 100cm and 135cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

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Access To

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• Stairs View
  • The stairs is used to access Costa Coffee above the store level.
  • The stairs are for public use.
  • The stairs are located On the right side ss you enter the store beside the lift .
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are First floor.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 27cm.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • The lighting levels at the steps are good.
• Lift(s) View
  • The lift is use to access Costa Coffee above the shop floor.
  • The lift is located On the right side as you enter the store ,behind the customer service.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 13m (14yd 8in) from the Entrance.
  • The lift is a standard lift.
  • A colleague does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are First floor.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lighting levels in the lift are moderate to good.