You are on Summary. Skip to the next section.

Summary

• The details within this access guide relate to the store and not the shopping area.

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • There is a bus Stop within 100 metres of the store.
  • For more information on bus timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Heworth.
  • For more information on train timetables please click here (opens new tab).
  • For more information on Heworth Station please click here (opens new tab).
• By Metro View
  • The nearest Metro station is Chichester.
  • For more information please click here (opens new tab).
• Comments View
  • Parking is available in front of the store including Blue Badge Bays.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A colleague is normally available on the shop floor or at the checkouts.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is a water bowl available for assistance dogs.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • The on street Blue Badge parking bay(s) is/are located on Seawinning Way.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 370cm x 540cm (12ft 2in x 17ft 9in).
  • Payment signs are not provided.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Hutton Row.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 90cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 150cm.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on ATM(s). Skip to the next section.

ATM(s)

• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 90cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 132cm.
• The controls/screen heights vary between 85cm and 115cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store on the left as you approach the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 157cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 155cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 90cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the of the entrance leading from the parking bay.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does not bypass the step(s).

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 120cm.
  • Some aisles are obstructed by end gondolas, floor stacked products and display stands. Some aisles are obstructed by support pillars.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the store.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the far right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 2.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 2.
  • The hearing assistance system(s) was/were tested on 04/08/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 70cm and 120cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The Self-Service tills accept card payment only.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.