You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
  • Evri parcel shop service available.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has shared/public parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is approximately 115 metres away on Brindley Road with direct links to Warndon Villages.
  • For more information on First Bus please click here (opens new tab).
• By Train View
  • The nearest train station is Worcester Shrub Hill.
  • Worcester Shrub Hill is approximately 2.2 miles from the store with direct links to Cardiff Central, London Paddington, Birmingham New Street, Great Malvern and Hereford.
  • For more information on Worcester Shrub Hill please click here (opens new tab).
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• If you require assistance approach any member of staff.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is a Tesco Collect+ service in the store.
• Tesco Collect+ services for customers are located at any checkout.
• There is not a portable hearing assistance system.
• There are 2 defibrillators at the store,one is located by the checkouts and the other is located outside the entrance.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The designated place of safety is the staff office which is located on the right of the store and to access you must approach a member of staff.

You are on Parking. Skip to the next section.

Parking

• The store has shared parking facilities.
• The store shares the shopping area's parking facilities.
• The car park is located off Brindley Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac and block paving.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • Parking is free for up to 1 hour 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac, concrete and flagstone/paving slabs.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance.
• The ATM(s) is/are 5m from the entrance.
• The controls/screen heights vary between 91cm and 123cm.
• There is not a lowered ATM available.

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Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There are obstructions on the approach.
  • The height of the bollard(s) is 92cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the obstructions is 96cm.
  • You can approach the store from the direction of Brindley Road via a steep permanent slope towards the ATM or from the direction of the car park to the right of the entrance as you look at it, which has a slight slope and no drop kerb. There are bins to the left and right of the entrance and a trolley rack on the approach. On the approach to the entrance on the right as you look at the store there are 2 single bike holders which are 50cm high and 2 large waste.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 2 unmarked step(s), with no handrails.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 80cm.
  • There is a slope either side of the steps along the length of the store and there are bollards located half way down the slope which are 82cm high.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located off Brindley Road.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There are security pillars at the entrance doors.
  • The security pillar do contrast visually with the flooring.
  • The minimum width between the security pillars is 147cm.
  • There are baskets on the right inside the entrance and trolleys outside on the right as you look at the store.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
  • There are further hand sanitisers located on the checkouts.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 96cm.
  • Some aisles are obstructed by product bins.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.
  • A seat can be made available if required.
  • There is no background music played.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left of the entrance.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are low to moderate.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are 3 staffed checkouts and 4 self service tills.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; Tills 2 and 3 which are on the right as you look at the checkouts.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); Tills 2 and 3 which are on the right as you look at the checkouts.
  • The hearing assistance system(s) was/were tested on 26/07/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 111cm and 144cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The self service checkouts are card only.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.