You are on Summary. Skip to the next section.

Summary

• Tesco Torquay Fleet Street Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • The store is located on Fleet Street, near the Fleet Walk Shopping Centre. There is on-street standard and Blue Badge parking nearby.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The Fleet Street Roundabout bus stop is approximately 20 metres from the store entrance. Destinations include Torquay Harbour, Preston and Wellswood.
  • For more information on Traveline buses please click here (opens new tab).
• By Train View
  • The nearest train station is Torquay.
  • Torquay station is approximately 1.1 miles from the store, with direct links to Exmouth, Paignton, and Exeter St David's.
  • For more information on GWR trains please click here (opens new tab).
  • For more information on National Railway Enquiries please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For assistance, go to the Customer Services desk, ahead and to the right from the main entrance.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• There are hand baskets and mini trolleys available.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Fleet Street.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Payment signs are provided.
  • Payment signs are not clearly presented.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.
  • There is an area designated for disabled parking, on a steep slope opposite the store, on Fleet Street. The disabled parking area is not divided into bays, and has no hatched zones or dropped kerbs.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Madrepore Road.
  • There are limited parking spaces on nearby Madrepore Road.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • More public parking is available at the Fleet Walk Shopping Centre multi-storey car park, 300 metres away.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 91cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 175cm.
  • There is a slope with a very easy incline.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front left of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 185cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 93cm and 117cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • There are product bins at the ends of some aisles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located immediately to the right from the main entrance.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are basket only checkout(s) and self-service checkout(s).
  • Self service tills are now card only tills., however, cash payments can still be made at customer service desk and main tills.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 86cm.
  • There is a lowered section at the basket only checkout(s).
  • The height of the lowered section at the basket only checkout(s) is 76cm.
  • There is not a clear knee recess beneath the lowered section of the basket only checkout(s).
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 65cm and 128cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter (Customer Services and Tobacconist). Skip to the next section.

Counter (Customer Services and Tobacconist)

• The counter is located ahead and to the right from the main entrance.
• The counter is approximately 15m from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 102cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 25/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.