Access Guide
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is Tesco Superstore which is approximately 117m away on Blundell's Road with links to Tidcombe and Exeter City Centre.
- For more information on bus timetables please click here (opens new tab).
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By Train
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- The nearest train station is Crediton.
- Crediton Station is approximately 12.7 miles from the store with links to Exeter Central, Barnstaple and Exeter St. Davids.
- For more information on train timetables please click here (opens new tab).
- For more information on Crediton Station please click here (opens new tab).
Petrol Station Summary
- Tiverton Superstore Petrol Station link (new tab) - click here.
- This petrol station and it's forecourt are being refurbished from 7th November 2021.
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Services Available
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- The following services are available at this petrol station; Pay at Pump and Air & Water unit.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn or turn on your hazard warning lights and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 150cm to 160cm.
- The height of the fuel pump nozzle slot is 91cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 83cm.
- The disposable glove dispenser(s) is/are at a height of 95cm.
- The tyre pressure machine control heights vary between 130cm and 140cm.
- The height of the tyre pressure pump slot is 95cm.
- The height of the water pump slot is 95cm.
- The paper towel and disposable glove dispenser are on a kerb which gives an additional 15cm to the above figures. There is also a gap of 54cm between the kerb edge and the control. See photo 2. The tyre pressure and water pump are on a kerb which gives an additional 10cm to the above figures. There is also a gap of 30cm between the kerb edge and the control. See photo 7.
Entrance
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Entrance
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- This information is for the entrance located to the left front of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 98cm.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 130cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/11/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.