Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The bus stop is located on Kirkdale(The Woodman, stop R), services include- 356 Upper Sydenham - Elmers End - Shirley, 122 Plumstead - Lewisham - Forest Hill - Sydenham - Crystal Palace.
- For more information on Sydenham The Woodman (Travelling South) Stop R Bus Stop in --- Upper Sydenham London please click here (opens new tab).
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By Train
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- The nearest train station is Sydenham train station.
- Walking distance is approximately 9 min (0.4 mile) via Kirkdale/A2216. Mostly flat.
- For more information on Sydenham train station information. please click here (opens new tab).
- For more information on Southeastern railway travel information. please click here (opens new tab).
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By Underground
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- The nearest underground station is Sydenham underground train station.
- Walking distance is approximately 9 min (0.4 mile) via Kirkdale/A2216. Mostly flat.
- For more information on Sydenham underground train station information. please click here (opens new tab).
Public Parking
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- There is single yellow line located on Willow Way-Single Yellow Lines: You can only park on a single yellow line outside of the restricted times, these are usually office hours of Mon-Fri 9am to 6pm but they vary considerably from zone to zone, use our parking map to find the restricted parking times in London parking zones. ?.
- Additional Public Parking Information View
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any available colleague can help and assist.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Approach (Main Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band the paving.
- The minimum width between the bollards is 120cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located at the front left corner of the store.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There are security pillars at the entrance doors.
- The height of the bollard(s) is 175cm.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 155cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 100cm.
- There may be some product displays within the aisles reducing access width.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located on the right side of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 70cm.
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; tills 1 and 2.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); tills 1 and 2.
- The hearing assistance system(s) was/were tested on 27/05/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 80cm and 160cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
ATM(s)
- The ATM(s) is/are located to the left of the main entrance.
- The ATM(s) is/are 10m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 110cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 200cm.
- The controls/screen heights vary between 90cm and 140cm.
- There is not a lowered ATM available.