Access Guide
Getting Here
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Car Vac unit, Drive Thru Car Wash, Air & Water unit, Pay at Pump and Costa Coffee Express.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Customers can notify staff if their arrival by tooting their horn, flashing their lights or telephoning the petrol station.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 121cm to 170cm.
- The height range of the fuel pump nozzle slot is 134cm to 170cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 94cm.
- The tyre pressure machine control heights vary between 90cm and 137cm.
- The height of the tyre pressure pump slot is 100cm.
- The height of the water pump slot is 100cm.
Entrance
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Entrance
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- This information is for the entrance located At the right of the shop front.
- The entrance area/door is clearly signed.
- This entrance is signed with 'HELLO'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
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Ramp/Slope
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- The ramp/slope is located immediately in front of the entrance.
- There is not a level landing at the top of the ramp/slope.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 92cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the shop.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 103cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; left side checkout.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/10/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.