Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- For more information onhttps://www.sheffield.gov.uk/home/parking/city-centre-car-parking please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There is a bus stop located on Church Street, it is served by several bus routes including 10A and 51. There are links to various destinations including Walkley and Lodge Moor.
- For more information on First Group please click here (opens new tab).
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By Train
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- The nearest train station is Sheffield.
- The train station is approximately 0.6 miles from the store. There are links to various destinations including Leeds and Doncaster.
- For more information on Northern Rail please click here (opens new tab).
- For more information on Sheffield station please click here (opens new tab).
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By Tram
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- The nearest tram stop is Cathedral.
- This stop is approximately on the opposite side of the road from the store and includes the Blue Line, Purple Line and Tram Stop with links to various destinations including Crystal Peaks and Gleadless Townend.
- For more information onhttps://www.thetrams.co.uk/supertram/stops/Cathedral please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout or on the shop floor.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff room could be used if required by someone in distress.
- The defibrillator is located on the wall at the centre rear of the store.
Public Parking
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Entrance
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Entrance
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- This information is for the entrance located at the front of the venue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 172cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 120cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
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Step(s)
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- The step(s) is/are located between the First and second entrance door.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 26cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- The lighting levels at the step(s) are good.
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Lift
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- There is a lift to access this entrance.
- The lift does bypass the step(s).
Lift (Entrance)
- There is a lift for public use.
- The lift is located to the left as you enter from the first entrance door.
- The lift is clearly visible from the entrance.
- The lift is approximately 2m (2yd 7in) from the first entrance door.
- The lift is a platform lift.
- A colleague needs to be notified for use of the lift.
- A colleague is required to operate the lift.
- The floors which are accessible by this lift are the store.
- The height of the bell to request assistance is 108cm high.
- There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 111cm x 141cm (3ft 8in x 4ft 8in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
ATM(s)
- The ATM(s) is/are located inside the store opposite the checkout area.
- The ATM(s) is/are 9m from the lift.
- The controls/screen heights vary between 93cm and 130cm.
- There is not a lowered ATM available.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located ahead as you enter from the second entrance door.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 2.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
- The hearing assistance system(s) was/were tested on 10/05/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 65cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.