Access Guide
Express with Petrol Station Summary
-
Services Available
View
- The following Tesco services are available at this store; a petrol station.
- Other services available include; Costa Coffee Express, Air & Water unit and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 112ft from store on Walsall Road and runs the no.41 bus to Friar Park.
- For more information on timetables please click here (opens new tab).
-
By Train
View
- The nearest train station is Tame Bridge Parkway.
- The station is 1.9 miles from store.
- For more information on services please click here (opens new tab).
- For more information on timetables please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any colleague on the shop floor can offer help and assistance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is a portable hearing assistance system.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/08/2021.
- The hearing assistance system was working at the time of testing.
- The hearing system was working at checkout number 2 only.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off Walsall Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted and have markings which are faded.
- There is/are one designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- The marked/hatched zones around the disabled bay measure 110cm.
-
Paying
View
- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is block paving.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
-
Comments
View
- MJB - I lost a lot of photos 4/8 and no longer have the disabled bay photo only the measurements.
Approach
-
Approach
View
- The surface of the approach is stone/concrete tiles.
- There are bollards on the approach.
- The height of the bollard(s) is 102cm.
- The bollards contrast(s) visually with the paving.
- The minimum width between the bollards is 165cm.
- There is step-free access on the approach.
- There is a ramp with a very easy incline.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 143cm (4ft 8in).
- The ramp/slope does not bypass the step(s).
ATM(s)
- The ATM(s) is/are located to the left of the store entrance.
- The ATM(s) is/are 7m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 158cm.
- The controls/screen heights vary between 94cm and 132cm.
- There is not a lowered ATM available.
- There were 2 ATMs but only one was operational.
Entrance
-
Entrance
View
- This information is for the entrance located at the rear of the petrol forecourt.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is level access or ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 140cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left of the store entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
- There are five staffed checkouts but not always manned at one time.
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 to 5.
- The hearing assistance system(s) was/were tested on 04/08/2021.
- The hearing assistance system(s) was/were working at the time of testing.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 130cm.
- Some aisles are obstructed by product bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times, the volume can be adjusted if requested.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.