Access Guide
Getting Here
-
Parking
View
- The store has its own parking facilities.
- Additional parking is available at the petrol station.
- The store has free parking up to 3 hours. There are Blue Badge bays, also family parking bays. The car park has Electric vehicle charging points.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located directly outside the store, opposite the petrol station.
- For more information on journey planning please click here (opens new tab).
-
By Train
View
- The nearest train station is Poole Train Station.
- Poole Train Station is approximately 35 minutes (2736 metres) walking distance.
- For more information on Poole Train Station please click here (opens new tab).
- For more information on Southwestern travel information please click here (opens new tab).
Petrol Station Summary
-
Services Available
View
- The following services are available at this petrol station; Air & Water unit, Car Vac unit, Costa Coffee Express and Vended Coffee.
Parking
- The store does have its own parking facilities.
- The car park is located Waterloo Road.
- The car park type is open air/surface.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is not a/are not Blue Badge parking bay(s) available.
-
Paying
View
- Parking is free (unlimited time).
- Payment signs are not provided.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac and block paving.
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any available colleague can help and assist.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is not a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Petrol Station Forecourt
-
Forecourt and Pumps
View
- Colleagues are able to provide assistance at the pumps.
- Customers can sound their vehicles horn for help and assistance.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 100cm to 130cm.
- The height of the fuel pump nozzle slot is 110cm.
- The paper towel dispenser(s) is/are at a height of 100cm.
- The disposable glove dispenser(s) is/are at a height of 90cm.
- The tyre pressure machine control heights vary between 80cm and 120cm.
- The height of the tyre pressure pump slot is 100cm.
- The height of the water pump slot is 100cm.
Approach
-
Approach
View
- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Entrance (Main Entrance - Right Side)
-
Entrance
View
- This information is for the entrance located at the front right of the shop.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
Entrance (Main Entrance - Left Side)
-
Entrance
View
- This information is for the entrance located at the front left of the shop.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
Shop
-
Access and Circulation
View
- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 110cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- A seat can be made available if required.
- Background music is only played at certain times.
-
Checkout Area
View
- The checkout(s) is/are located at the centre of the shop.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 110cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; till 1.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 26/10/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.