Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump, Costa Coffee Express, Self Service Jet Wash, Air & Water unit and Car Vac unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is available at the petrol station.
- The store is located on the A701 Edinburgh Road north of Penicuik.
The petrol station is located also on the A701 Edinburgh Road approximately 100m further south on the corner of Eastfield Drive.
The car park is at the side of the store, accessed from the traffic lights at the junction of the A701 Edinburgh Road and East Queensway.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on Edinburgh Road at the Queensway bus stops.
The Queensway bus stops are served by Lothian Buses routes 37, 47, 47B, N37, East Coast Buses route 140, Borders Buses route X62 and Stagecoach Buses routes 101, 101A, 101S and 102S.
For more information on Lothian and East Coast Bus Services please click here (opens new tab)
For more information on Borders Bus Services please click here (opens new tab)
For more information on Stagecoach Buses timetables please click here (opens new tab).
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By Train
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- The nearest train station is Eskbank.
- Eskbank Station is located approximately 11.7m (7.3 miles) north-east of the store in the Hardengreen Industrial Estate in Dalkeith. It is on the Borders Railway between Tweedbank and Edinburgh.
The East Coast buses route 140 runs from Muirpark, approximately 6 minutes walk from the station to the Queensway stops.
Eskbank is a Category A station. The station has step-free access to a single platform and accessible ticket machines. A ramp is not available. - For more information on Eskbank Station please click here (opens new tab).
- For more information on local train services please click here (opens new tab).
Parking (Blue Badge Bay)
- The car parking facilities are for Blue Badge holders only.
- The car park is located off Edinburgh Road.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 410cm (13ft 5in).
- The car park surface is tarmac and block paving.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm.
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac and concrete.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 130cm.
- The height of the fuel pump nozzle slot is 118cm.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 95cm.
- The tyre pressure machine control heights vary between 112cm and 137cm.
- The height of the tyre pressure pump slot is 107cm.
- The height of the water pump slot is 107cm.
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Out of Hours Payment Counter
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- There is step-free access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 106cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
Entrance
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Entrance
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- This information is for the entrance located at the front right of the petrol station building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hello.'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 103cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 91cm.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 115cm.
- The lighting levels are moderate to good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; left hand checkout.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/04/2021.
- The hearing assistance system was working at the time of testing.
- There is a flip-up lower section of the counter which is not used.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.