Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stops are immediately outside the store. They provide direct services to West Didsbury, Chorlton, Manchester Airport, Stockport and Ancoats.
- For more information on fare and timetable enquiries please click here (opens new tab).
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By Train
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- The nearest train station is Manchester Oxford Road.
- The nearest train station is 1.3 miles away and provides direct services to Chester, North Wales, Liverpool Lime Street, Manchester Airport and Blackpool North.
- For more information on station details please click here (opens new tab).
- For more information on fare and timetable enquiries please click here (opens new tab).
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By Tram
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- The nearest tram stop is Deansgate Castlefield.
- The nearest tram stop is 1.7 miles away and has direct connections to Rochdale, Bury, Manchester Airport, Altrincham, Ashton-under-Lyne and Eccles.
- For more information onhttps://tfgm.com/public-transport/tram please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Customers can obtain assistance by going to any staffed checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen has been designated as the place of safety.
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Comments
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- From September 2021 Deliveroo will be providing a home delivery service from this store.
Public Parking
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Hathersage Road.
- The name of the car park is Q-Park Manchester Hospitals.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The public car park is approximately 200m from the store entrance. the car park has a 2.2m height restriction. There is level access from the car park exit to the store entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach
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Approach
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- The surface of the approach is tarmac.
- There is step-free access on the approach.
Entrance
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Entrance
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- This information is for the entrance located at the middle of the store frontage.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 157cm.
- There are security pillars at the entrance doors.
- The security pillars do not contrast visually with the flooring.
- The minimum width between the security pillars is 145cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
ATM(s)
- The ATM(s) is/are located to the right of the store entrance.
- The ATM(s) is/are 7m from the store entrance.
- The controls/screen heights vary between 84cm and 124cm.
- There is not a lowered ATM available.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right of the store entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- The are 3 staffed and 8 self-service checkouts.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; all staffed checkouts.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); all staffed checkouts.
- The hearing assistance system(s) was/were tested on 17/08/2021.
- The hearing assistance system was only working on checkouts 2 & 3.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 88cm and 134cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.