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Tesco Norwich Stalham Petrol Station

Old Market Road, Stalham, Norwich, NR12 9AE

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Air & Water unit, Costa Coffee Express and Pay at Pump.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound horn (or turn on your hazards) and make sure your Blue Badge is clearly visible through front window screen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 120cm to 130cm.
    • The height of the fuel pump nozzle slot is 135cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 85cm.
    • The disposable glove dispenser(s) is/are at a height of 110cm.
    • The tyre pressure machine control heights vary between 135cm and 145cm.
    • The height of the tyre pressure pump slot is 105cm.
    • The height of the water pump slot is 105cm.

Parking

  • The store does not have its own parking facilities.

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get help/assistance please go to checkouts.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Entrance

  • Entrance View
    • This information is for the entrance located to the right of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Tesco'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • A seat can be made available if required.
    • Background music is only played at certain times.
  • Checkout Area View
    • The checkout(s) is/are located beyond the entrance to your left.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 115cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is not a hearing assistance system at the staffed checkout(s).

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.