You are on Summary. Skip to the next section.

Summary

• Tesco Fair Oak Esso Express link (new tab) - click here.

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• Services Available View
  • The following Tesco services are available at this store; a petrol station and Drive Thru Car Wash.
  • In this store these services are available; a petrol station, Drive Thru Car Wash, Costa Coffee Express, National/Health Lottery, Air & Water unit and Car Vac unit.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses 2 and 3.
  • For more information on Blue Star Bus please click here (opens new tab).
• By Train View
  • The nearest train station is Eastleigh Train Station.
  • For more information on Southwestern Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located on Winchester Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • Parking is free for up to 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac, concrete and block paving.
  • The general car park is located at the rear of the store and access from it is via a slight ramp or via steps to a level walkway.
    There is currently no BB bay in the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • By sounding the horn and waving at the forecourt staff or by entering the store.
  • An App can be used at this petrol station to inform colleagues of arrival.
  • The App(s) used at this petrol station is/are; Fuel Service.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height range of the pump controls/screen is 115cm to 131cm.
  • The height of the fuel pump nozzle slot is 142cm.
  • The air/water machine is now in the car park at the rear of the shop.
  • The paper towel dispenser(s) is/are at a height of 90cm.
  • The disposable glove dispenser(s) is/are at a height of 110cm.
  • The tyre pressure machine control heights vary between 100cm and 150cm.
  • The height of the tyre pressure pump slot is 115cm.
  • The height of the water pump slot is 115cm.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is concrete.
  • There are bollards on the approach.
  • The height of the bollard(s) is 101cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 135cm.
  • There is a slight slope on a walkway that runs alongside the car park driveway to the store. The minimum width is 100cm.
    There is a crossing with a dropped kerb and tactile paving, from the walkway to the store.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 6 unmarked step(s), with handrails on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 21cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 21cm.
  • The minimum width of the level walkway accessed by the steps is 115cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located Entrance.
• The ATM(s) is/are 9m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 101cm.
• The bollards contrast visually with the paving.
• The minimum width between the bollards is 135cm.
• The controls/screen heights vary between 90cm and 120cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located on the forecourt.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express.'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 154cm.
  • The entrance is obstructed by baskets and shopping trolleys.
  • There is a/are hand sanitiser(s) in this area.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
• Step(s) View
  • The height of the step(s) is/are 22cm.
  • The depth of the steps are 23cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 104cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
  • The store has a quiet hour on Wednesdays and Saturdays between 09.00am and 10.00am.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located on the left as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1.
  • The hearing assistance system(s) was/were tested on 27/03/2023.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 120cm and 140cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.