You are on Express with Petrol Station Summary. Skip to the next section.

Express with Petrol Station Summary

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• Services Available View
  • Other services available include; a petrol station, Air & Water unit, National/Health Lottery and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is Farmhouse Inn which is approximately 10m away on Churchill Road with links to Exeter City Centre and Exmouth.
  • For more information on Stagecoach please click here (opens new tab).
• By Train View
  • The nearest train station is Exmouth Station.
  • Exmouth Station is approximately 1.9 miles from the store with links to Paignton and Exeter St. Davids..
  • For more information on Network Rail please click here (opens new tab).
  • For more information on Exmouth Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Assistance can be asked for at the checkouts or by asking one of the Tesco colleagues in store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is a colleague trained in British Sign Language.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• There is also a defibrillator outside of the store to the left of the ATM.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located on Churchill Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is concrete.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm.
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free for up to 30 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is block paving.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and has a dropped kerb leading to the approach to the entrance(s).
  • Not all pedestrian crossings have tactile paving on both sides.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • To get help, sound your horn or turn on your hazard warning lights and make sure your Blue Badge is clearly visible through the front windscreen.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height range of the pump controls/screen is 143cm to 155cm.
  • The height of the fuel pump nozzle slot is 100cm.
  • There are not lowered pay at pump screens available.
  • The paper towel dispenser(s) is/are at a height of 100cm.
  • The disposable glove dispenser(s) is/are at a height of 105cm.
  • The tyre pressure machine control heights vary between 127cm and 139cm.
  • The height of the tyre pressure pump slot is 100cm.
  • The height of the water pump slot is 100cm.
  • The tyre pressure and water pump are on a kerb which gives an additional 12cm to the above figures. There is also gap of 63cm between the kerb edge and the control. See photos 5 and 6.

You are on Approach (from the Car Park). Skip to the next section.

Approach (from the Car Park)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 87cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 170cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • The slope is at the end of crossing before reaching the approach to the store.
    On the approach there are other obstructions which reduces the width to 90cm.

You are on Approach (from the Forecourt). Skip to the next section.

Approach (from the Forecourt)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 158cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance.
• The ATM(s) is/are 15m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 90cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 90cm.
• The controls/screen heights vary between 93cm and 122cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front the store on Churchill Road.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillar do contrast visually with the flooring.
  • The minimum width between the security pillars is 136cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 133cm.
  • Some aisles are obstructed by product bins and cages.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left after you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 03/04/2023.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 48cm and 123cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The slot for coupons is at a height of 48cm.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.