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Tesco Exeter Vale Extra Petrol Station

Exeter Vale Shopping Centre, Russell Way, Exeter, EX2 7EZ

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Access Guide

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Petrol Station Summary ( - Copy 1)

  • The petrol station is located within Exeter Vale Shopping Centre.
  • The details within this access guide relate to the petrol station and not the retail park.
  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Hand Car Wash, Self Service Jet Wash, Air & Water unit, Car Vac unit and Vended Coffee.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 125cm to 135cm.
    • The height of the fuel pump nozzle slot is 135cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 105cm.
    • The disposable glove dispenser(s) is/are at a height of 115cm.
    • The tyre pressure machine control heights vary between 145cm and 155cm.
    • The height of the tyre pressure pump slot is 118cm.
    • The height of the water pump slot is 118cm.
  • Out of Hours Payment Counter View
    • No out of hours payment counter. Shop closes at 10pm. Fuel can still be purchased at the 24 hour Card only pumps.

Getting Here

Entrance

  • Entrance View
    • This information is for the entrance located to the left hand side of the shop.
    • This entrance is signed with 'HELLO'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 130cm.

ATM(s)

  • The ATM(s) is/are located ATM is located to the left hand side of the shop entrance .
  • The ATM(s) is/are 4m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 115cm.
  • The controls/screen heights vary between 90cm and 115cm.
  • There is not a lowered ATM available.

Exit

  • Exit View
    • This information is for the exit located to the right hand side of the store.
    • The exit area/door is clearly signed internally.
    • This exit is signed with 'Exit only'.
    • There is step-free access at this exit.
    • There is a canopy or recess which provides weather protection at this exit.
    • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of this exit, with a height of 2cm or below.
    • Sanitiser available at checkout just prior to exit.
    • There is a slope with a very easy incline.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 80cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • A seat can be made available if required.
    • No background music is played in the shop.
  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; Checkout at exit door.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/11/2021.
    • The hearing assistance system was working at the time of testing.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.