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Tesco Crawley Extra Petrol Station

Hazelwick Avenue, Crawley, RH10 1GY

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Access Guide

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Getting Here

Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Costa Coffee Express, Drive Thru Car Wash and Air & Water unit.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • Customers can sound their car horn or turn on their hazard warning lights to get the staffs attention.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 136cm.
    • The height of the fuel pump nozzle slot is 140cm.
    • The paper towel dispenser(s) is/are at a height of 95cm.
    • The disposable glove dispenser(s) is/are at a height of 95cm.
    • The tyre pressure machine control heights vary between 143cm and 150cm.
    • The height of the tyre pressure pump slot is 115cm.
    • The height of the water pump slot is 115cm.
    • There is a vacuum, fragrance and air machine next to the tyre pressure machine. The height of the air slot is 75cm. The height of the vacuum slot is 120cm. The height of the card reader is 120cm.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 125cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
    • Access to the out of hours counter from the front is 69cm as shown in photograph 8. Access to the out of hours counter from the right is 114cm as shown in photograph 9.

ATM(s)

  • The ATM(s) is/are located to the left of the shop.
  • The ATM(s) is/are 12m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 107cm.
  • The controls/screen heights vary between 90cm and 110cm.
  • There is not a lowered ATM available.
  • The ATM has an audio jack for headphones.

Entrance

  • Entrance View
    • This information is for the entrance located on the right hand side of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello.'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are bollards at the entrance doors.
    • The height of the bollard(s) is 108cm.
    • The bollards do contrast visually with the paving.
    • The minimum width between the bollards is 83cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 114cm.
    • There is one aisle that has a width of 114cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the left from the entrance.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 102cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 2.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 14/03/2023.
    • The hearing assistance system was working at the time of testing.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.