Access Guide
Getting Here
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Parking
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- The store has shared/public parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 350metres away on the Arena Shopping Park with direct links to Binley and Walsgrave.
- For more information on national express Coventry please click here (opens new tab).
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By Train
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- The nearest train station is Coventry Arena.
- Coventry Arena station is 0.3 miles from the store with direct links to Nuneaton, and Leamington Spa.
- For more information on National Rail Enquiries please click here (opens new tab).
- For more information on West Midlands Railway please click here (opens new tab).
Petrol Station Summary
- The petrol station is located within Arena Shopping Park.
- The details within this access guide relate to the petrol station and not the shopping centre.
- Arena Shopping Park link (new tab) - click here.
- For detailed information on the store itself please click here (new tab)
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Services Available
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- The following services are available at this petrol station; Vended Coffee, Pay at Pump and Air & Water unit.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 132cm to 167cm.
- The height of the fuel pump nozzle slot is 124cm.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 86cm.
- The tyre pressure machine control heights vary between 109cm and 149cm.
- The height of the tyre pressure pump slot is 123cm.
- The height of the water pump slot is 123cm.
Entrance
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Entrance
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- This information is for the entrance located at the front left of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'HELLO'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 98cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- There is not a level landing at the top of the ramp/slope.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 136cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located at the right hand side of the shop as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/11/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.