You are on Summary. Skip to the next section.

Summary

• The store is located within West Point Shopping Centre.
• The details within this access guide relate to the store and not the shopping area.
• Tesco Chilwell Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; Costa Coffee and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

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Getting Here

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• Parking View
  • The store has shared/public parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 320 metres away on Nottingham Road with direct links to Beeston and Nottingham.
  • For more information on Trent Barton Bus Company please click here (opens new tab).
• By Train View
  • The nearest train station is Attenborough.
  • The nearest train station is 0.6 miles away with direct links to Lincoln, Grimsby, Leicester and Cleethorpes.
  • For more information on East Midlands Railway please click here (opens new tab).
  • For more information on National Rail Enquiries please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Inham Road Tram Stop.
  • The nearest tram stop is 1.7 miles away with direct links to Toton Lane and Hucknall.
  • For more information onhttp://www.thetram.net please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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• Comments View
  • A trolley is available on request.
  • There are wire baskets available in store.

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Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Ranson Road.
  • The name of the car park is West Point Shopping Centre.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • There are two Blue Badge bays with marked zones to both sides located to the left of the store outside Birds Bakery/Expresso. There are markings to each side but not the rear. Parking is free for three hours for customers.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 97cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the bollards is 150cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient.
  • There is a level landing at the top of the ramp/slope.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located on the left of the store.
• The ATM(s) is/are 10m from the entrance.
• The controls/screen heights vary between 88cm and 110cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 107cm.
  • There are baskets and hand sanitiser at the entrance.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 120cm.
  • There are product bins in some of the aisles which may cause an obstruction.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located on the left as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
  • There are two staffed checkouts and two self service checkouts.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; both staffed checkouts.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); both staffed checkouts.
  • The hearing assistance system(s) was/were tested on 08/09/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 120cm and 140cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The self service checkouts are card only.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.