Access Guide
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
- The store is located north-west of the town centre. The car park is located in front of the store, accessed from Minorca Place off Davys Street. The car park has Blue Badge bays, Parent and Child bays and a drop-off point.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The bus stop is located in front of the store on the Tesco store access road. The Tesco Superstore bus stop is served by bus routes 168b, 365a, 365b, 365c and 365d.
- For more information on local bus services and timetables please click here (opens new tab).
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By Train
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- The nearest train station is Carrickfergus.
- Please note that although Clipperstown Station is slightly closer, it is classed Category 5 for accessibility. Carrickfergus Station is classed Category 1 for accessibility. It is located 750m (0.5 miles) by foot north-east of the store on Victoria Street. Carrickfergus as a category 1 station has step free access around the station, easy access around all facilities for wheelchair users, staff available to provide assistance, an accessible ticket office and accessible toilets.
- For more information on station facilities at Northern Ireland Stations please click here (opens new tab).
- For more information on for local and national train and transport services please click here (opens new tab).
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump, Air & Water unit, Car Vac unit and Vended Coffee.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- For customers with a ServiceCall key fob, please press the button and put on hazard lights. To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 120cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 66cm.
- The disposable glove dispenser(s) is/are at a height of 86cm.
- The tyre pressure machine control heights vary between 111cm and 148cm.
- The height of the tyre pressure pump slot is 108cm.
- The height of the water pump slot is 108cm.
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Out of Hours Payment Counter
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- There is stepped access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
Entrance (Shop Entrance)
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Entrance
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- This information is for the entrance located to the front right of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO extra'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 98cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 130cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- A seat can be made available if required.
- Background music is played at all times.
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Checkout Area
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- The checkout(s) is/are located to the far left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; left hand checkout.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/11/2022.
- The hearing assistance system was working at the time of testing.
Ramp(s) or Slope(s) (Out of Hours Counter)
- There is a ramp/slope located to the front left of the shop.
- The ramp/slope is used to access Out of Hours Counter.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 70cm.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.