Access Guide
Getting Here
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Parking
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- The store has shared/public parking facilities.
- Additional parking is not available at the petrol station.
- For more information onhttp://www.chinehamshopping.co.uk/37-free-parking.html please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located on the north side of Chineham Shopping Centre next to the East Car Park approximately 150 yards from the store.
- For more information on Stagecoach Buses please click here (opens new tab).
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By Train
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- The nearest train station is Basingstoke.
- Basingstoke train station is approximately 2.2 miles (48 min walk) away from the store.
- For more information on South Western Railway please click here (opens new tab).
- For more information on Basingstoke Train Station please click here (opens new tab).
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump, Air & Water unit and Costa Coffee Express.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Customers can use a service call transmitter to get assistance at the pumps. Customers can also sound their car horn or turn on their hazard warning lights to get the staffs attention.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 133cm to 143cm.
- The height of the fuel pump nozzle slot is 133cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 90cm.
- The tyre pressure machine control heights vary between 138cm and 150cm.
- The height of the tyre pressure pump slot is 110cm.
- The height of the water pump slot is 110cm.
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Out of Hours Payment Counter
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- There is stepped access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 130cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
Entrance
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Entrance
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- This information is for the entrance located on the left hand side of the shop.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 104cm.
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Step(s)
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- The step(s) is/are located in front of the entrance and in the doorway.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between 30cm and 45cm.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the right from the entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 26/10/2021.
- The hearing assistance system was working at the time of testing.
Step(s) (Out of Hours Counter)
- There is a/are step(s) located in front of the counter.
- The step(s) is/are used to access the out of hours counter.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 8cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.