Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump and Vended Coffee.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Ashford hospital entrance The bus stop is a 3 minute walk to the store served by the 116 and 203.
- For more information on TfL.gov.uk please click here (opens new tab).
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By Train
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- The nearest train station is Ashford .
- The station is a 19 minute (0.9 miles away) from the store via Stanwell road.
- For more information on Ashford station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For assistance customers can speak to a collague at the checkouts or around the store.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are not able to provide assistance at the pumps.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 140cm.
- The height of the fuel pump nozzle slot is 153cm.
- The paper towel dispenser(s) is/are at a height of 97cm.
- The disposable glove dispenser(s) is/are at a height of 97cm.
Entrance
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Entrance
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- This information is for the entrance located At the front of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 100cm.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 166cm.
- The lighting levels are good.
- A seat cannot be made available if required.
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Checkout Area
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- The checkout(s) is/are located To the right of the store as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 102cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is not a hearing assistance system at the staffed checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.