Access Guide
Cinema Overview
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Cinema Information
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- View information on opening times
- The cinema has 5 screens in total.
- There are 5 screens with designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are available.
- Tickets are free for carers.
- Visitors can use the Cinema Exhibitors Association Card at the cinema.
- Some films can be audio described.
- Headsets and Infrared systems are used for the audio description.
- Some subtitled screenings are available.
- Some autism friendly screenings are available.
- View information on specially-adapted screenings (opens new tab) .
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest step-free train station is Burton-on-Trent.
- The nearest bus station is Swandlincote.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is an alternative entrance which is ramped at the side of the cinema.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Levels 0 and 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Assistance dogs are welcomed in the cinema screens.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on level 1, to the right and right again after you exit the lift.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located in the male and female standard toilets.
- The male and female step-free toilet facilities are located on level 1, to the right and right again after you exit the lift.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located on Alleyne Close.
- The name of the car park is The Pipe Works Retail and Leisure Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the rear of retail and leisure car park.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open both ways.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Lift
- The lift surveyed is located ahead as you enter the cinema.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access.
- Levels 0 and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 109cm (width) x 208cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead as you enter the cinema.
- Levels 0 and 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Getting Around The Building
- There is step-free level access throughout the majority of the building via lift.
- There is a very slight slope en route to screens 1, 2 and 3 on level 1.
- Access throughout the building may include manual doors and doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable in some areas.
Ticketing
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 110cm to 180cm from the floor.
- Cinema tickets can be purchased from the food and drink counter.
Eating and Drinking (Food and Drink Counter)
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Location and Access
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- The food and drink counter is immediately ahead after exiting the lift on level 1.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted, digital and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located directly ahead after exiting the lift on level 1.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Toilet with Adaptations (Cinema Foyer - Left Hand Transfer)
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Access
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- The toilet surveyed is located on level1, to the right of screen 5.
- The distance from the lift is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 226cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 92cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Screen (Screen 5)
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Access To
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- The screen is located to the right and then right again after exiting the lift on level 1.
- The most accessible route to the screen has step-free level access.
- There is step-free level access into the screen.
- There is numbered signage on or near the door.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens towards you.
- The width of the opening is 81cm.
- There is a second single manual door with a high visual contrast.
- The door has an open extension leaf.
- The second door opens towards you.
- The width of the opening is 81cm.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Rows A and B.
- There is step-free access via ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
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Screen Information
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- The following rows have step-free level access: Rows A and B.
- The following rows have stepped access: Rows C to L.
- Some flooring is patterned.
- Seating available in the screen includes: flip-down seats with armrests.
- Lighting levels were low at the time of the survey, before and after screenings.
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Designated Seating
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- The most accessible route to the designated seating has step-free level access.
- The designated seating area is located in Rows A and B.
- The designated seating area is clearly signed.
- There are 3 designated spaces for wheelchair users.
- Companions sit next to you.
- There is space for an assistance dog to rest.