You are on Cinema Overview. Skip to the next section.

Cinema Overview

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• Cinema Information View
  • View information on opening times
  • The cinema has 9 screens in total.
  • There are 9 screens with designated seating for disabled visitors.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are free for carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Some films can be audio described.
  • Headsets are used for the audio description.
  • Some subtitled screenings are available.
  • Some autism friendly screenings are available.
  • View information on specially-adapted screenings (opens new tab) .
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is The Chimes.
  • View information on The Chimes (opens new tab) .
  • The nearest train station is West Drayton.
  • The nearest underground station is Uxbridge.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is an alternative entrance into ODEON, this is at the rear of the venue.
    This is the car park entrance where there are a set of manual double doors which open to a width of 160cm.
    Areas with step-free level access include screens 1, 2, 3, 4, 5, 6, 7, 8 and 9.
  • There is step-free level access throughout.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • Assistance dogs are welcomed in the cinema screens.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located at the front and towards the rear of the cinema, along the screens corridor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located within the male and female standard toilets.
  • The male and female step-free toilet facilities are located towards the front of the cinema screens corridor.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located towards the rear of the cinema, along the screens corridor.
  • Parent and baby changing facilities are located towards the middle of the screens corridor, and within the female standard toilets.

You are on Parking. Skip to the next section.

Parking

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• Public Car Parks View
  • There is a public car park located off Chippendale Waye.
  • The name of the car park is The Chimes.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on level 2.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

• There is step-free level access throughout the cinema.
• Some flooring is shiny and patterned.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in resting areas includes: sofas.
• Lighting levels vary due to the size of the space.

You are on Ticketing. Skip to the next section.

Ticketing

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• Ticket Counter View
  • Cinema tickets can be purchased from the food and drink counter.
• Self-Service Ticket Machines View
  • The height of the touchscreen display ranges from 92cm to 134cm from the floor.

You are on Eating and Drinking (Food and Drink Counter). Skip to the next section.

Eating and Drinking (Food and Drink Counter)

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• Location and Access View
  • The counter is located straight ahead as you enter.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Menus are wall-mounted and digital.
  • The following dietary requirements can be catered for: nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The payment counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 77cm.
  • The counter has windows.

You are on Eating and Drinking (Costa). Skip to the next section.

Eating and Drinking (Costa)

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• Location and Access View
  • Costa is located to the left as you enter.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are wall-mounted, available on a board, online and available on a mobile phone app.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the left end of the counter.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests, sofas and stools.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Screen (1 isense). Skip to the next section.

Screen (1 isense)

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• Access To View
  • The screen is located immediately to the left as you walk along the screens corridor.
  • The most accessible route to the screen has step-free level access.
  • There is step-free level access into the screen.
  • There is written text and numbered signage on or near the door.
  • There is a single manual door with a high visual contrast.
  • The door opens towards you.
  • The width of the opening is 104cm.
  • There is a second single manual door with a high visual contrast.
  • The second door opens towards you.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Rows A and B.
  • There is step-free access via ramp as you enter the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
• Screen Information View
  • The following rows have step-free level access: Rows A and B.
  • The following rows have stepped access: Rows C to G.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is located in the middle of Row B.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions sit next to you.
  • There is space for an assistance dog to rest.

You are on Screen (2 IMAX). Skip to the next section.

Screen (2 IMAX)

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• Access To View
  • The screen is located on the left as you walk along the screens corridor.
  • The most accessible route to the screen has step-free level access.
  • There is step-free level access into the screen.
  • There is written text and numbered signage on or near the door.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 168cm.
  • There are a second set of double manual doors with a high visual contrast.
  • The second doors open towards you.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A.
  • There is step-free access via ramp as you enter the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
• Screen Information View
  • The following rows have step-free level access: Row A.
  • The following rows have stepped access: Rows B to H.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were low at the time of the survey, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is located in the middle of Row A.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions sit next to you.
  • There is space for an assistance dog to rest.

You are on Screen (3). Skip to the next section.

Screen (3)

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• Access To View
  • The screen is located on the left along the screens corridor.
  • The most accessible route to the screen has step-free level access.
  • There is step-free level access into the screen.
  • There is numbered signage on or near the door.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 128cm.
  • There are a second set of double manual doors with a high visual contrast.
  • The second doors open towards you.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A.
  • There is step-free access via a very easy slope as you enter the screen.
• Screen Information View
  • The following rows have step-free access via ramps or slopes: Row A.
  • The following rows have stepped access: Rows B to G.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has slight ramps or slopes.
  • The designated seating area is located in the middle of Row A.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions sit next to you.
  • There is space for an assistance dog to rest.

You are on Room (Multi Faith Room). Skip to the next section.

Room (Multi Faith Room)

• The room is located to the left along the screens corridor.
• The distance from the entrance is 20m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• As the room is locked at all times, staff need to be notified so that they can open it.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Screens Corridor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Screens Corridor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located to the left along the screens corridor, after screen 1.
  • The distance from the entrance is 25m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 182cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 114cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 106cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Changing Places (Screens Corridor - Transfer Both Sides). Skip to the next section.

Changing Places (Screens Corridor - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located to the rear of the screens corridor, by screen 9.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the entrance is 50m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 97cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 336cm (width) x 487cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 195cm.
  • The transfer space on the left as you face the toilet is 81cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a low visual contrast.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 92cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 95cm and 130cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The soap dispenser is attached to the mirror at the height adjustable wash basin.