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ODEON Luxe - Derby

Meteor Centre, Mansfield Road, Derby, Derbyshire, DE21 4SY

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Access Guide

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Cinema Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the screens corridor at the rear of the cinema.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the standard male and female toilets to the right after entering the cinema.
    • The male and female step-free toilet facilities are located to the right after entering the cinema.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located to the left as you enter the cinema, in Oscar's Bar seating area.
    • Parent and baby changing facilities are located within male and female standard toilets and the screens 1 - 5 corridor toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the front of the cinema in Nine Yards Retail Park.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 482cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 124cm.
    • The nearest designated bay is 21m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the cinema.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance

  • This entrance is located at the front of the cinema in Nine Yards Retail Park.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 84cm.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Getting Around The Building

  • There is step-free level access throughout the building.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Ticketing

  • Self-Service Ticket Machines View
    • The height of the touchscreen display ranges from 88cm to 162cm from the floor.
    • Cinema tickets can be purchased from the food and drink counter.

Eating and Drinking (Food and Drink Counter)

  • Location and Access View
    • The food and drink counter is directly ahead as you enter the cinema.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, a touchscreen ordering service, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted, digital, available on a touchscreen and pictorial.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located directly ahead as you enter the cinema.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 79cm.
    • The counter has windows and patterned/distracting backgrounds.
    • The height of the touchscreen display ranges from 90cm to 160cm from the floor.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

Eating and Drinking (Costa)

  • Location and Access View
    • Costa is located to the right as you enter the cinema.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 210cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted and pictorial.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the left as you enter Costa.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 86cm.
    • The counter has windows.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
    • Furniture available in this area includes: tables and coffee tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

Eating and Drinking (Oscar's Bar)

  • Location and Access View
    • Oscar's Bar is located to the left as you enter the cinema.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are handheld, wall-mounted, digital, displayed on the counter and pictorial.
    • The following are available: drinking straws and takeaway cups.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the front of the bar.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has windows and mirrors.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.

Changing Places (Oscar's Bar Seating Area - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located to the left as you enter the cinema in Oscar's Bar's seating area.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the entrance is 18m.
    • The most accessible route to the Changing Places facility has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
    • The dimensions of the facility are 304cm (width) x 406cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The transfer space on the right as you face the toilet is 196cm.
    • The transfer space on the left as you face the toilet is 87cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 73cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 172cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 98cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 84cm.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The facility has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Screens 1-5 Corridor - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located ahead through the foyer and then left.
    • The distance from the entrance is 25m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 92cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 240cm (width) x 224cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 86cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Screen (6 isense)

  • Access To View
    • The screen is located at the rear of the foyer and along the corridor to the right.
    • The most accessible route to the screen has step-free level access.
    • There is step-free level access into the screen.
    • There is written text and numbered signage on or near the door.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 128cm.
    • There are a second set of double manual doors with a low visual contrast.
    • The second doors open towards you.
    • The width of the opening is 132cm.
    • There is not a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row F.
    • There is step-free level access as you enter the screen.
  • Screen Information View
    • The following rows have step-free level access: Row F.
    • The following rows have stepped access: Rows A to E.
    • Seating available in the screen includes: electric reclining seats with footrests and armrests.
    • Lighting levels were low at the time of the survey, before and after screenings.
  • Designated Seating View
    • The most accessible route to the designated seating has step-free level access.
    • The designated seating area is located in Row F.
    • The designated seating area is clearly marked.
    • There are 2 designated spaces for wheelchair users.
    • Companions sit next to you.
    • There is space for an assistance dog to rest.

Screen (9)

  • Access To View
    • The screen is located at the rear of the foyer and along the corridor to the right.
    • The most accessible route to the screen has step-free level access.
    • There is step-free level access into the screen.
    • There is numbered signage on or near the door.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 138cm.
    • There is not a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row E.
    • There is step-free level access as you enter the screen.
  • Screen Information View
    • The following rows have step-free level access: Row E.
    • The following rows have stepped access: Rows A, B, C, D and F.
    • Seating available in the screen includes: electric reclining seats with footrests and armrests.
    • Lighting levels were low at the time of the survey, before and after screenings.
  • Designated Seating View
    • The most accessible route to the designated seating has step-free level access.
    • The designated seating area is located in Row E.
    • The designated seating area is clearly marked.
    • There are 2 designated spaces for wheelchair users.
    • Companions sit next to you.
    • There is space for an assistance dog to rest.