Access Guide
Cinema Overview
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Cinema Information
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- View information on opening times
- The cinema has 10 screens in total.
- There are 10 screens with designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are available.
- Tickets are free for carers.
- Visitors can use the Cinema Exhibitors Association Card at the cinema.
- Some films can be audio described.
- Headsets and Infrared systems are used for the audio description.
- Some subtitled screenings are available.
- Some autism friendly screenings are available.
- View information on specially-adapted screenings (opens new tab) .
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- There is a drop-off point.
- The nearest step-free train station is Derby.
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There are fixed and portable hearing assistance systems.
- Assistance dogs are welcomed in the cinema screens.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located along the screens corridor at the rear of the cinema.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the standard male and female toilets to the right after entering the cinema.
- The male and female step-free toilet facilities are located to the right after entering the cinema.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left as you enter the cinema, in Oscar's Bar seating area.
- Parent and baby changing facilities are located within male and female standard toilets and the screens 1 - 5 corridor toilet with adaptations.
Parking
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Car Park
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- The car park is located at the front of the cinema in Nine Yards Retail Park.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 234cm (width) x 482cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 124cm.
- The nearest designated bay is 21m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the cinema.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance
- This entrance is located at the front of the cinema in Nine Yards Retail Park.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 84cm.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
Getting Around The Building
- There is step-free level access throughout the building.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Ticketing
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 88cm to 162cm from the floor.
- Cinema tickets can be purchased from the food and drink counter.
Eating and Drinking (Food and Drink Counter)
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Location and Access
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- The food and drink counter is directly ahead as you enter the cinema.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, a touchscreen ordering service, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted, digital, available on a touchscreen and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located directly ahead as you enter the cinema.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 79cm.
- The counter has windows and patterned/distracting backgrounds.
- The height of the touchscreen display ranges from 90cm to 160cm from the floor.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Eating and Drinking (Costa)
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Location and Access
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- Costa is located to the right as you enter the cinema.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- The width of the opening is 210cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the left as you enter Costa.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 86cm.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables and coffee tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Eating and Drinking (Oscar's Bar)
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Location and Access
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- Oscar's Bar is located to the left as you enter the cinema.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are handheld, wall-mounted, digital, displayed on the counter and pictorial.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located at the front of the bar.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has windows and mirrors.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Changing Places (Oscar's Bar Seating Area - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located to the left as you enter the cinema in Oscar's Bar's seating area.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the entrance is 18m.
- The most accessible route to the Changing Places facility has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 92cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the facility are 304cm (width) x 406cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The transfer space on the right as you face the toilet is 196cm.
- The transfer space on the left as you face the toilet is 87cm.
- There is a spatula flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 73cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 172cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 98cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 84cm.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The facility has a waste bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Screens 1-5 Corridor - Right Hand Transfer)
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Access
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- The toilet surveyed is located ahead through the foyer and then left.
- The distance from the entrance is 25m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 92cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 240cm (width) x 224cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Screen (6 isense)
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Access To
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- The screen is located at the rear of the foyer and along the corridor to the right.
- The most accessible route to the screen has step-free level access.
- There is step-free level access into the screen.
- There is written text and numbered signage on or near the door.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 128cm.
- There are a second set of double manual doors with a low visual contrast.
- The second doors open towards you.
- The width of the opening is 132cm.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row F.
- There is step-free level access as you enter the screen.
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Screen Information
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- The following rows have step-free level access: Row F.
- The following rows have stepped access: Rows A to E.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey, before and after screenings.
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Designated Seating
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- The most accessible route to the designated seating has step-free level access.
- The designated seating area is located in Row F.
- The designated seating area is clearly marked.
- There are 2 designated spaces for wheelchair users.
- Companions sit next to you.
- There is space for an assistance dog to rest.
Screen (9)
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Access To
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- The screen is located at the rear of the foyer and along the corridor to the right.
- The most accessible route to the screen has step-free level access.
- There is step-free level access into the screen.
- There is numbered signage on or near the door.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 138cm.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row E.
- There is step-free level access as you enter the screen.
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Screen Information
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- The following rows have step-free level access: Row E.
- The following rows have stepped access: Rows A, B, C, D and F.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey, before and after screenings.
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Designated Seating
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- The most accessible route to the designated seating has step-free level access.
- The designated seating area is located in Row E.
- The designated seating area is clearly marked.
- There are 2 designated spaces for wheelchair users.
- Companions sit next to you.
- There is space for an assistance dog to rest.