Access Guide
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the till point(s).
Public Transport and Parking
-
Public Transport
View
- There is not a bus stop within approximately 150m of the store.
- The nearest train station is Leominster.
-
Parking
View
- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is free for all users.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 230cm x 458cm (7ft 7in x 15ft).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- There is not a designated drop-off point.
-
Comments
View
- The Blue Badge bays are approximately 83m from the store.
Approach
-
Approach
View
- The surface of the approach is tarmac.
- The pod is within the car park of the Morrisons Superstore.
- There are fixed bollards on the approach.
- The minimum width between the bollards/wall is 175cm.
- The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has a handrail on the right going up.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 133cm (4ft 4in).
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 2 clearly marked step(s), with handrails on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
-
Comments
View
- There are two identical sets of steps on the approach to the entrance.
Outside Access (Entrance - Collection Pod)
-
Entrance
View
- This information is for the entrance located at the front of the pod.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 105cm.
- There is a team member available for assistance at this entrance.
Counter
-
Counter
View
- The counter is located ahead as you enter.
- The counter is approximately 2m (2yd 7in) from the entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are good.
- The height of the counter is 105cm.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing system.
- There is a touch screen.
- The type of flooring in this area is laminate.
-
Seating Area
View
- There is a seating area close to the counter.
- Access to the seating area is unobstructed.
- The seats do not have armrests.
- There is sufficient space for a wheelchair user to use the seating area.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located in the adjacent Morrisons superstore.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located In the adjacent Morrisons Superstore.