Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located within Riverway Retail Park.
- The details within this access guide relate to the Next store and not the retail park.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the customer order collection point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the till point(s).
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Irvine.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is free for all users.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 260cm x 475cm (8ft 6in x 15ft 7in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- There is a dropped kerb from the car park to the store.
- The dropped kerb does not have tactile paving.
- There is not a designated drop-off point.
Approach
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Approach
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- The surface of the approach is stone/concrete tiles.
- There are fixed bollards on the approach.
- The minimum width between the bollards/wall is 141cm.
- The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
- There is step-free access on the approach.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There are security barriers at this entrance.
- There is not a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
Womenswear
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Womenswear
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- Womenswear is located ahead and to the right as you enter the store.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
Menswear
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Menswear
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- Menswear is located to the rear of the store.
- There is step free access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
Childrenswear
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Childrenswear
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- Childrenswear is located to the left as you enter.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
Fitting Room(s)
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Accessible Fitting Room(s)
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- The accessible fitting room(s) is/are located to the rear left of the store.
- There is/are 2 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 129cm.
- The dimensions of the accessible fitting room(s) are 200cm x 214cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a dropdown rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 31cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 105cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is a functional assistance bell in the accessible fitting room(s).
- The height of the assistance bell from the floor is 87cm.
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Standard Fitting Room(s)
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- The standard fitting room(s) is/are located to the rear left of the store.
- There is/are 1 standard fitting room(s) within the store.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are not clearly signed.
- There is not a chair/stool/changing bench in the standard fitting room(s).
Till Point
- The till point is located at the front left of the store.
- There is step free access to the till point.
- The till point is approximately 15m from the entrance.
- The till point is clearly signed.
- The height of the till point is 103cm.
- There is a lowered section at the till point.
- The height of the lowered section at the till point is 76cm.
- There is a clear knee recess beneath the lowered section(s) of the till point.
- There is a hearing assistance system at the till point.
- The hearing assistance system is signed.
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- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 07/01/2022.
- The hearing loop was working at the time of testing.
- There is windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
- The till point is not placed in front of a background which is patterned.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.