Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a reception and a café.
The most accessible entrance has steps, a manual door and a door permanently held open.
This entrance is located at the front of the visitor centre.
There is step-free access to the majority of the venue once inside.
There is stepped access to the raised seating area.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a hearing assistance system which is not signed, facilities for assistance dogs, maps and an accessible route map.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.

There is a bus stop within approximately 150m of the property.
This bus stop runs a limited service from the village of Cloughton.
The nearest train station is Whitby.
Whitby station is approximately 14 miles away from this venue.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

At this location the following are free to access for all visitors: access to the countryside surrounding Ravenscar.
Parking is free for all visitors.

Access into the area is via steps.
There are 6 steps, which are clearly marked, with no handrails.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 78cm.
Internally the door has a high colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around some of the visitor centre.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 90cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
There are tables and a mixture of chairs with and without armrests available in the visitor centre.
Services/facilities available include: a member of staff to provide assistance.
There is background noise here.
Lighting levels are moderate to good.
There is a small seating area to the right as you enter which is accessed via 4 clearly marked steps.
There is a handrail to the right (going up).

This is a kiosk which serves sandwiches and snacks.
There is step-free level access into the area.
There is full table service and a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups and takeaway cutlery.
Lighting levels are moderate to good.
There is background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 90cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around some of the seating area.
There are tables and a mixture of chairs with and without armrests available in the seating area.
The seating area does not have: a priority table.
There are some tables which are at a suitable height for a wheelchair user.
The surface height of the tables is 75cm.
All flooring in the area is smooth and even.
Additional seating which does not have step-free level access is located to the right as you enter.
Some of the seating area has stepped access.
The food kiosk is located within the visitor centre.

The following information describes the picnic area located opposite the visitor centre.
Access into the area is via a steep ramp/slope.
The slope is over 150cm wide, with no handrails.
There are picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are available.
The standard height for the underside of picnic tables is 70cm.
The following furniture is permanently fixed: all of the chairs and all of the tables.
There is no step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass and gravel.

This information is for the access point located to the right of the visitor centre.
Access into the area is via slight ramps/slopes and steep ramps/slopes.
The slope is over 150cm wide, with no handrails.
There is open access at the surveyed access point.
This access point leads to the open countryside surrounding Ravenscar.
The following outdoor facilities are available: open countryside.
The outdoor spaces include the following surfaces: gravel, compact earth and loose stones.
Footpaths are available in all of the outdoor spaces.
The majority of the paths are wide enough for wheelchair users.
There is no step-free level access around the area.
There are slight ramps/slopes without handrails and steep ramps/slopes without handrails in the main areas.
The slopes run along the main paths throughout the countryside area.
There are not any bench seats situated along the paths for people to rest.
The paths have gates which may create obstacles for some users.
There is a cattlegrid along the main path that can be bypassed by using the adjoining gate to the right.