Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a reception.
- This entrance is via the open access point. There is no visitor access inside the Visitor Kiosk.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: audio format information, a clearly signed hearing assistance system, maps and an accessible route map.
- At the time of our visit the hearing assistance system was not working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people, standard toilets and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found behind the Visitor Kiosk.
- This toilet with adaptations for disabled people is approximately 30m from the Visitor Kiosk.
- The standard toilets surveyed can be found behind the Visitor Kiosk.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Godalming.
- Godalming train station is approximately 2.4 miles from the venue.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces and potholes.
- This is an open air car park with a loose chippings and compacted earth surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are 4 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 3m from the open access point.
- Obstacles from the car park include: loose chippings and bollards with low colour contrast and no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Admissions
- At this location the following are free to access for all visitors: Car Park.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Advance booking of the powered mobility vehicle is essential.
Please call the office on 01483 208 477 or email winkwortharboretum@nationaltrust.org.uk to book.
Entrance (Arboretum)
- The entrance surveyed is located to the left of the Blue Badge parking.
- There is step-free level access at the entrance.
- There is an opening without doors .
- The width of the opening is 190cm.
- Bollards have a height of 100cm and width of 110cm.
Visitor Centre (Visitor Kiosk)
- There is step-free level access into the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to compacted earth.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- There is no visitor access inside the Visitor Kiosk.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located behind the visitor kiosk on the left, to the rear of the toilet block.
- There is step-free level access into the toilet.
- This toilet is approximately 30m from the visitor kiosk.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 161cm x 186cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 90cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 43cm.
- The height of the toilet roll holder is 107cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 105cm.
- The height of the hand dryer is 89cm.
- The height of the baby change is 80cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 142cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, all grab rails, the floor and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 70cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 63cm.
- The wash basin tap type is push.
- Lighting levels are low.
- There are hand dryers.