Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: on site-transport and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone.
- The toilet with adaptations for disabled people surveyed can be found to the left of the visitor reception building.
- This toilet with adaptations for disabled people is approximately 13m from the visitor reception entrance.
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Wolverhampton.
- Wolverhampton Station is approximately 4 miles away.
There is not a regular bus service from the station to the site. - The nearest Metro station is Wolverhampton St George's.
- Wolverhampton St George's metro station is approximately 3.7 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and gravel surface.
- Parking is free for all users.
- Maps and information boards are not available.
- There are 8 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
- There is a hatched zone on one side and to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 9m from the visitor reception entrance.
- Obstacles from the car park include: a road crossing, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
- Information boards are available at or nearby to visitor reception.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 177cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are low.
Toilet with Adaptations (Visitor Reception - Accessible - Right Hand Transfer)
- This toilet is located to the left of the visitor reception building.
- There is step-free level access into the toilet.
- This toilet is approximately 13m from the visitor reception entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The door has a locking handle (with a RADAR key to access).
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 200cm x 217cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 135cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 84cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the hand dryer is 114cm.
- The height of the baby change is 91cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is not reachable for seated and standing users.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the dropdown rail, the internal door, the toilet seat, the floor and all grab rails.
- Lighting levels are moderate to good.