Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and an automatic door.
- This entrance is the accessible entrance, located to the right of the tea room.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and standard toilets.
- The toilet with adaptations for disabled people surveyed can be found opposite the tea room.
- This toilet with adaptations for disabled people is approximately 9m from the accessible entrance.
- The standard toilets surveyed can be found to the left of both tea room entrances.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (Manders Tea Room)
- Cross the road ahead from visitor reception and follow the path uphill.
Follow the path until you reach two archways.
Go through the first archway then turn right.
Then keep left as you follow the pathway until the tea room is observed ahead. - The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac, gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Picnic Area
- The following information describes the picnic area located outside the tea room.
- There is step-free level access into the area.
- There are tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The distance between the floor and the underside of the lowest picnic table is 72cm.
- The distance between the floor and the underside of the highest picnic table is 72cm.
- The surface height of the lowest table is 74cm.
- The surface height of the highest table is 74cm.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.
Entrance (Accessible)
- The entrance surveyed is located to the right of the tea room.
- There is step-free level access at the entrance.
- There is a single automatic door which opens towards you.
- The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 87cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
- There is a push pad to open the door on exit. This is 89cm high.
Entrance (Stepped)
- The entrance surveyed is located to the left of the tea room.
- There is stepped access at the entrance.
- There is 1 step, which is unmarked, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 99cm.
- There is a second manual door which is permanently open.
- The width of the opening is 76cm.
- There is 1 step beyond the entrance, which is unmarked, with no handrails.
Eating and Drinking
- This is a tea room which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are varied.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Toilet with Adaptations (Manders Tea Room - Accessible - Right Hand Transfer)
- This toilet is located opposite the tea room.
- There is step-free level access into the toilet.
- This toilet is approximately 9m from the accessible tea room entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 152cm x 270cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 89cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 84cm.
- The height of the wash basin is 73cm.
- The height of the hand dryer is 107cm.
- The height of the baby change is 78cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 135cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the toilet seat, the floor and the dropdown rail.
- Lighting levels are low.
- The wash basin cold tap type is push. The wash basin hot tap type is sensor.
Standard Toilet (Manders Tea Room)
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a high colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 72cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.