Access Guide

Search Access Guide

Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
The nearest toilet with adaptations for disabled people is located in the lower garden. View information about this toilet (new tab).

At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is a bus stop within approximately 150m of the site.
The nearest train station is Heworth.
Heworth Station is approximately 5.5 miles away.
There is a regular bus service from the station to the venue.
The nearest Metro station is Heworth.
Heworth metro is approximately 5.5 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac surface.
Parking is free for Blue Badge holders only.
Maps and information boards are not available.
There are 4 Blue Badge parking bays.
There is no hatched zone.
Obstacles from the car park include: slopes/ramps.
There are not parent and child parking bays available.
There is not a designated drop-off point.
Blue Badge parking can be arranged prior to visiting by calling or emailing the venue.
There is a steep slope from the Blue Badge parking area to the manor house entrance.
There is a steep slope from the Blue Badge parking area to the rest of the site.
Free unmarked/unsigned on-street parking is available immediately outside the site.

Access into the area is via steps.
There are 2 steps, which are unmarked, with no handrails.
The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the door opening is 89cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 83cm.
The counter does not have a hearing assistance system.
There are chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is a welcome kiosk inside the gated entrance.
Staff are available to meet visitors here.

Access into the shop is via steps.
There are 2 steps, which are unmarked, with no handrails.
The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the door opening is 84cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The majority of aisle widths are under 150cm.
All flooring in the shop is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
There is no till point in the shop. A member of staff can take cash payments or there is a portable card machine that is brought to visitors.