Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has steps and a slight ramp/slope (which bypasses any steps).
- This entrance is on the east side of the house.
- There are 3 floors once inside.
- Other floors can be accessed via: platform lift and stairs.
- There is step-free access once inside with lift access to other floors.
- The first floor can be accessed by platform lift and stairs.
The museum room on the second floor can only be accessed by stairs. - There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a hearing assistance system which is not signed.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and a toilet designated as gender neutral.
- The toilet with adaptations for disabled people surveyed can be found at the rear right hand corner of the house, although staff assistance is required to access toilet facilities in the house.
Please speak to a member of staff. - This toilet with adaptations for disabled people is approximately 74m from the entrance.
- The standard toilets can be found on the ground floor.
- The standard toilet surveyed can be found on the right beyond the house entrance.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
- You can borrow these from house. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Welcome. View more information about booking and collection of equipment.
Route to (the House)
- From the visitor reception proceed along the footpath towards the clocktower.
Pass through the clocktower archway into the courtyard area.
Procced along the footpath to the left passing the café.
The house entrance is along the footpath to the left. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the house.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- The ramp overcomes the steps.
- There are 4 steps, which are unmarkedno handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which opens away from you.
- The width of the opening is 104cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 1 hour.
- There is step-free access via lift throughout the tour.
- The majority of walkway widths are between 120cm and 180cm.
- The tour route may vary depending on the season.
- There may be background noise along the tour route.
- Tour information includes the following formats: information booklets.
- The tour has a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are varied throughout the tour route.
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Lift
View
- This lift is a platform lift.
- The lift door opening width is 88cm.
- The dimensions of the lift are 116cm x 150cm.
Toilet with Adaptations (House - Ambulant - Right Hand Transfer)
- This toilet is located at the rear right hand corner of the house on the ground floor.
- There is step-free level access into the toilet.
- This toilet is approximately 74m from the entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 89cm.
- The door has a twist lock.
- The dimensions of the cubicle are 170cm x 300cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 103cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 51cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the hand dryer is 115cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 153cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, the dropdown rail and all grab rails.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 70cm.
- The height of the door is 198cm.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 70cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are no hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Activity (Reading Room)
- The activity is internal.
- The activity is not staffed.
- The activity does not have a hearing assistance system.
- There is step-free level access around the area.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are moderate to good.
- There are armchairs, sofas and chairs with armrests available in the activity area.
- The following furniture is permanently fixed: some of the chairs.
Stairs
- The floors which are accessible by stairs are G, 1, and the museum room, which is located on the second floor.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail that switches sides.
- The highest step is 15cm high.
- Lighting levels are moderate to good.
- The stairs split to the right and the left.
Both directions have a handrail on the opposite side to the wall.