Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and manual doors.
This entrance is on the left from the clocktower.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block within the courtyard. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
You can borrow these from house. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from Visitor Welcome. View more information about booking and collection of equipment.

From the Visitor Welcome building proceed along the tarmac footpath for approximately 75 metres.
Pass through the clocktower archway.
The gift shop is immediately on your left.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 77cm.
Internally the door has a low colour contrast.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 93cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.