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Waddesdon - Visitor Information

Waddesdon, near Aylesbury, Buckinghamshire, HP18 0JH

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a reception.
  • The most accessible entrance has step-free level access and manual doors.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, a BSL trained staff member, a companion/carer discount, facilities for assistance dogs, maps, on site-transport, a large map in the car park and an information board in the car park.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is in the Manor House. View information about this toilet (new tab).
  • Additional toilet facilities with adaptations for disabled people are in The Stable. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Welcome Pavilion, North Fountain Shuttlebus drop-off and the Manor House. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (Visitor Information)

  • The fastest and most accessible route to Visitor Information is via the estate's shuttlebus.
    The pick up point is next to the visitor car park at the Welcome Pavilion.
    Board the bus for the short journey to The North Fountain drop off point.
    Head down the gravel drive until you reach the Manor.
    Turn left and Visitor Information is directly in front of you.
  • The route to the area is step-free level.
  • Path surfaces along the route are gravel and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is an accessible shuttle which can take visitors to this area.

Visitor Centre

  • There is step-free level access into the area.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 74cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • There is step-free level access around the visitor centre.
  • There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the visitor centre.
  • All flooring is smooth and even.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is a low level section at a suitable height for a wheelchair user.
  • The counter is placed in front of a patterned background.
  • The counter does not have a hearing assistance system.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.