Access Guide

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Summary

View information about opening hours.
Amenities in this building include: an adventure playground.
The most accessible entrance has a manual door and a door permanently held open.
This entrance is the entrance at the front right of the building.
There is step-free access once inside.
There is restricted room to manoeuvre and restricted headroom at this property.
There is a member of staff available for help and assistance.
The following are also available: seating, a clearly signed hearing assistance system and on site-transport.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: a toilet designated as gender neutral.
The nearest toilet with adaptations for disabled people is in the courtyard to the left after you exit the Tyntesfield House. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are on the left of the Cow Barn Café building. View information about this toilet (new tab)
The standard toilet surveyed can be found outside on the left side of the café building.
There is a separate exit.
The exit has a door permanently held open, step-free level access and a manual door.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses and communication cards.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

From the visitor centre follow the accessible route through Home Farm and up the hill towards the main driveway.
Then follow the hill down past the house and then turn left.
The Pavilion Café is straight ahead.
The route to the area is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac, concrete and gravel.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The entrance surveyed is located at the front right of the building.
There is step-free level access at the entrance.
There is a single manual door which is permanently open.
The width of the opening is 106cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm

This is a café which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: menu boards.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 93cm high.
There is not a section of the counter at a suitable height for a wheelchair user.

The exit is located on the left side of the café building.
There is step-free level access at the exit.
There is a single manual door which is permanently open.
The width of the opening is 106cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.

The following information describes the picnic area located to the right and behind the café building.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are long tables, bench seats and picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are not available.
The standard height for the underside of picnic tables is 67cm.
The surface height of the lowest table is 78cm.
The surface height of the highest table is 78cm.
The following furniture is permanently fixed: some of the chairs and some of the tables.
There is step-free level access around some of the area.
Some of the surface in the picnic area in the area is smooth and even.
Where the flooring is not smooth or even, this is due to grass.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 87cm.
The shared standard toilet was surveyed.
The wash basin tap type is lever mixer.
Lighting levels are low.
There are hand dryers.
There is a baby change facility which is not at a suitable height for a wheelchair user.