Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a clearly signed hearing assistance system.
- The sensory pack includes: ear defenders, fidget toys, magnifying glass, activity sheets, soft toy, communication cards and accessible maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the Barn Café. View information about this toilet (new tab).
- There is a separate exit.
- The exit has a step and a door permanently held open.
- The entrance can be used to exit by visitors with limited mobility.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Quintrell Downs.
- Quintrell Downs station is approximately 1.5 miles from Trerice.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and gravel surface.
- Parking is free for all users.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 8 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 65m from the visitor reception.
- Obstacles from the car park include: slopes/ramps.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Admissions
- At this location the following are free to access for all visitors: Parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception
- Access into the area is via a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are 2 steps, which are unmarked, with no handrails.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- Internally the door has a medium colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 82cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 75cm.