Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and doors permanently held open.
This entrance is at the front of the shop.
There is step-free access once inside.
There is restricted room to manoeuvre at this property.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the Crofter's Café. View information about this toilet (new tab).
There is a separate exit.
The exit has step-free level access and doors permanently held open.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
There is a manual wheelchair to borrow at the house.
This is available near to the accessible entrance to the house.

From the visitor reception entrance turn right.
The shop is on the right after the gate.
The route to the area is step-free level.
Path surfaces along the route are tarmac.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the door opening is 123cm.
Internally the door has a medium colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
The majority of aisle widths are over 150cm.
All flooring in the shop is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 97cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a member of staff to provide assistance.
The exit door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the exit door opening is 113cm.

From the visitor reception entrance go straight ahead to the café courtyard.
Turn left along the gravel path.
The book shop is on the right.
The route to the area is step-free level.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the door opening is 84cm.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
The majority of aisle widths are under 150cm.
All flooring in the shop is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around some of the shop.
Access around the shop is via a step.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 78cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
There are two doorways into different areas of the shop, one with a step.