Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and doors permanently held open.
- This entrance is at the front of the café.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone, step free standard toilets and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found to the right, before you enter the café courtyard.
- This toilet with adaptations for disabled people is approximately 23m from the café entrance.
- The standard toilets surveyed can be found to the right, before you enter the café courtyard.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- There is a manual wheelchair to borrow at the house.
This is available near to the accessible entrance to the house.
Route to (Crofter's Café)
- From the visitor reception entrance go straight ahead to the courtyard.
The entrance to Crofter's Café is on the right. - The route to the area is step-free level.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free level access at the entrance.
- There are double manual doors which are permanently open.
- The width of the opening is 215cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, bench seats and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.
Picnic Area
- The following information describes the picnic area located at the front of the Crofters Café.
- There is step-free level access into the area.
- There are tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 75cm.
- The surface height of the highest table is 75cm.
- There is step-free level access around some of the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 68cm.
- Internally the door has a low colour contrast.
- The height of the baby change table is 88cm.
- The wash basin tap type is push.
- There is a chair without armrests available in the room.
- There is a toilet in the parent and baby room.
- Waste bins include: a nappy bin, a general waste bin with lid and a sanitary bin.
- The parent and baby room is next to the National Trust property office, which is to the left before you enter the café courtyard.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located to the right before you enter the café courtyard.
- There is step-free level access into the toilet.
- This toilet is approximately 23m from the Crofter's Café entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a sliding bolt lock.
- Internally the door has a medium colour contrast.
- The dimensions of the cubicle are 202cm x 200cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 90cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 109cm.
- The wash basin tap type is push.
- The height of the wash basin is 83cm.
- The height of the soap dispenser is 114cm.
- The height of the hand dryer is 96cm.
- The height of the baby change is 91cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a waste bin with lid and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 140cm from the floor.
- The following have a high colour contrast with their surroundings: some grab rails and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 75cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 86cm.
- The wash basin tap type is lever.
- Lighting levels are moderate to good.
- There are hand dryers.