Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
The following are also available: seating, large print information, a BSL interpreter and a companion/carer discount.
This site is part of the Sunflower Lanyard Scheme.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Pen Mill.
Pen Mill station is approximately 5 miles from Tintinhull Garden.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a grass and gravel surface.
Parking is free for National Trust members, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are not available.
There are not parent and child parking bays available.
There is a designated drop-off point with a dropped kerb which does not have tactile paving.

At this location the following are free to access for all visitors: No areas.
At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
This site offers companion or carer discounts.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.
There are umbrellas available to borrow from the visitor reception.

Take the path to the right of the Welcome sign through the car park picnic area.
Follow the path to an open gated exit onto the road.
Turn right and follow the road for approximately 45 metres up a long slope.
Turn right through open gates and go straight across the courtyard to the visitor reception (which also acts as the café).
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are grass and cobbles.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The following information describes the picnic area located between the car park and gardens.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are picnic tables.
Adapted picnic tables are available.
The standard height for the underside of picnic tables is 65cm.
The following furniture is permanently fixed: all of the chairs.
There is step-free level access around some of the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass.

There is step-free level access into the area.
The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the door opening is 108cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access to the counter.
The height of the counter is 98cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

This is a café which serves Sandwiches, ice creams, snacks and hot drinks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
The following are available here: drinking straws, takeaway cups, easy grip cutlery, large-handled mugs and large-handled cutlery.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 99cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables and a mixture of chairs with and without armrests available in the seating area.
The seating area does not have: a priority table.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 74cm.
Some flooring in the area is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There are second hand books for sale throughout the café that can be purchased at the café counter.

The following information describes the picnic area located in front of the visitor reception/cafe.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are picnic tables.
Adapted picnic tables are available.
The standard height for the underside of picnic tables is 67cm.
The following furniture is permanently fixed: all of the chairs.
There is step-free level access around some of the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to cobbles.