Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a reception and a shop.
- The most accessible entrance has step-free level access and an automatic door.
- This entrance is The Visitor Centre entrance.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system, a companion/carer discount and sensory packs.
- The sensory pack includes: ear defenders and fidget toys. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: toilets with some adaptations for disabled people and standard toilets.
- This toilet with adaptations for disabled people is approximately 2m from the visitor centre entrance.
- The standard toilets surveyed can be found to the left of the visitor centre entrance.
- There is a separate exit.
- The exit has step-free level access.
Admissions
- At this location the following are free to access for all visitors: Parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: Entrance to the Workhouse and Infirmary.
- At this location the following areas require payment from everyone (including National Trust members): None.
- This site offers companion or carer discounts.
Parking
- This site has a car park.
- This is an open air car park with a grass and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 6 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm.
- There is no hatched zone.
- The nearest Blue Badge bay is 4m from the Visitor's Centre entrance.
- Obstacles from the car park include: slopes/ramps.
- There are not parent and child parking bays available.
- There is grass surfaced overflow parking available at peak times off the main parking area.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest bus stop is on Upton Road.
- The nearest train station is Newark Castle.
- Newark Castle is approximately 7 miles from the venue. There is no bus service available from Newark Castle Station to the venue. Nottingham station is approximately 13 miles from the venue. There is a regular bus service from Nottingham Station to the venue.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from the Visitor Centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Centre. View more information about booking and collection of equipment.
Visitor Centre
- There is step-free level access into the area.
- The door is manual, permanently held open and has a colour contrast with the surrounding walls.
- The width of the door opening is 107cm.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the visitor centre.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and armchairs available in the visitor centre.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 107cm.
Toilet with Adaptations (Visitor Centre - Right-hand Transfer)
- This toilet is located to the left of the entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 3m from the Visitor Centre entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The dimensions of the cubicle are 145cm x 225cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 84cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 104cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 68cm.
- The height of the soap dispenser is 104cm.
- The height of the hand dryer is 80cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a full length mirror and a clinical waste bin.
- There are coat hooks in the toilet at 124cm and 173cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the floor.
- Lighting levels are moderate to good.
- There is a baby change facility with a drop down height of 90cm.
Standard Toilet (Visitor Centre)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 75cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.