Access Guide

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Summary

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Amenities in this building include: a preserved military deep shelter that was in use during World War 2, and two sound mirrors that date from World War 1.
The most accessible entrance has steps and a manual door.
This entrance is located at the front of the Deep Shelter and is the only entrance to the property.
There is stepped access once inside.
There are 125 steps to access the Deep Shelter from surface level, once inside the entrance.
There is restricted headroom and restricted room to manoeuvre at this property.
There is a/are steward(s) available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a hearing assistance system which is not signed and a companion/carer discount.
A BSL trained staff member is available by prior booking only.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
There are no toilets or other facilities at the Deep Shelter.
The nearest toilets are located at South Foreland Lighthouse which is 0.5 miles away, or at the National Trust Visitor Centre 1.2 miles away.

At this location the following are free to access for all visitors: none.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas.
Parking is free for National Trust members and Blue Badge holders but chargeable for all other visitors.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the property.
The nearest bus stops are on the A258 at the end of Upper Road, approximately 1 mile from the Tea Room/Shop and car park.
Buses stop on both sides of the road, and provide a direct service to Dover Town Centre, Walmer, Deal and Sandwich.
The nearest train station is Dover Priory.
Dover Priory Station is approximately 1.8 miles from the Tea Room/Shop and car park, with direct rail links to London, Ashford, Canterbury, Deal and Ramsgate.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site does not have a car park.
There is no vehicle access to the Deep Shelter.
Parking is available at The White Cliffs Visitor Centre car park.
Please see that Access Guide for more information.

Exit the White Cliffs of Dover Car Park via the main access point to the cliffs.
Follow the main path straight ahead along the coastline for approximately 1.2 miles, until it brings you to Fan Bay Deep Shelter.
The route to the area includes more than 3 steps with a handrail.
Path surfaces along the route are bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the area is via steps.
There are 10+ steps, which are unmarked, with handrails on both sides.
There is step-free level access around some of the area.
The majority of aisle widths are under 150cm.
There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
The counter has a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
There are bench seats available in the visitor reception.
Services/facilities available include: a member of staff to provide assistance.
There may be background noise here.
Lighting levels are low.
This is where visitors meet the stewards, who give you an introductory talk and issue you with the mandatory hard hats required to enter the Deep Shelter.
There is a large double door into this area, which is open when the site is open.

The tour is guided.
The tour takes approximately 45 minutes.
There is stepped access along the tour route.
There are doorways or openings used on the tour which are under 75cm wide.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
There may be background noise along the tour route.
The tour has a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
There are no seats at regular intervals along the tour.
Flooring along the tour route is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles, compacted earth paths, gravel, loose chippings and uneven floorboards.
Lighting levels are low throughout the tour route.