Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and manual doors.
- This entrance is the entrance at the front of the café.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a hearing assistance system which is not signed.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets, a parent and baby room and a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found adjacent to the tea room..
- This toilet with adaptations for disabled people is approximately 20m from the tea room..
- The standard toilets surveyed can be found adjacent to the tea room.
- There is a separate exit.
- The exit has a door permanently held open, manual doors and step-free level access.
- The entrance can be used to exit by visitors with limited mobility.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Vyne House. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
- There is a Bus shuttle available to for visitors. This can be found at the visitor's reception.
Route to (Brewhouse Tea Room)
- From the visitor reception in the car park, follow the marked and signed pathway to the tea room, which is on the right-hand side.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Toilet with Adaptations (Brewhouse Tea Room - Ambulant - Left Hand Transfer)
- This toilet is located adjacent to the tea room.
- There is step-free level access into the toilet.
- This toilet is approximately 22m from the tea room entrance.
- There is written text signage on or near the door.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 91cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 172cm x 208cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 65cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a vertical rail on the right side of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following fixtures can be reached from the toilet seat: wash basin.
- The following fixtures cannot be reached from the toilet seat: toilet roll holder, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 91cm.
- The wash basin tap type is lever.
- The height of the wash basin is 80cm.
- The height of the soap dispenser is 108cm.
- The height of the hand dryer is 83cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is not reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 133cm from the floor.
- The following have a high colour contrast with their surroundings: all dropdown rails, the internal door and all grab rails.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Brewhouse Tea Room)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 77cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Brewhouse Tea Room)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 91cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 89cm.
- The wash basin tap type is lever.
- There is no seating available in the room.
- Waste bins include: a nappy bin.
Entrance
- The entrance surveyed is located at the front of the café.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 96cm.
- There is a second manual door which opens towards you.
- The width of the opening is 89cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Eating and Drinking
- This is a tea room which serves hot and cold snacks.
- There is a counter where food and drink can be ordered and a buffet counter.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled cutlery.
- Lighting levels are moderate to good.
- There is background noise here.
- There is a hearing assistance system which is not signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 88cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are bench seats, tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Additional seating which does not have step-free level access is located on the first floor mezzanine.
- Some of the seating area has stepped access.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are 15 steps between floors.
- The steps are not clearly marked with a handrail on the left going up.
- The highest step is 17cm high.
- Lighting levels are moderate to good.
Exit
- The exit is located at the rear of the tea room.
- There is not step-free access at the exit.
- There is 1 step, which are unmarked, with no handrails.
- The steps are not at the recommended height (between 15cm - 18cm) .
- There is a single manual door which opens away from you.
- The width of the opening is 80cm.
- There is a second manual door which is permanently open.
- The width of the opening is 122cm.
- There is a small lip on the threshold of the exit with a height of more than 1.5cm.