Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a reception.
The most accessible entrance has step-free level access and manual doors.
This entrance is off the courtyard.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating, sensory packs and an information board in the car park.
The sensory pack includes: ear defenders, fidget toys and soft toy. For more information about reserving a pack, and any charges, please contact the venue before your visit.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located off the courtyard. View information about this toilet (new tab).

At this location the following are free to access for all visitors: none of the site.
At this location the following areas are free to access for National Trust members but payable for everyone else: the whole site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Tutbury and Hatton Station.
The nearest train station is approximately 5 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces.
This is an open air car park with a tarmac and gravel surface.
Parking is free for all users.
Maps and information boards are available.
There are more than 10 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 337cm x 476cm.
There is no hatched zone.
Obstacles from the car park include: uneven surfaces, loose chippings and a road crossing.
There are not parent and child parking bays available.
There is a free shuttle service between the car park and Visitor Reception.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.
All-terrain manual wheelchairs are also available in addition to regular manual wheelchairs.

There is step-free level access into the area.
The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the door opening is 144cm.
Internally the door has a medium colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
All flooring is smooth and even.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 105cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are coffee tables, armchairs and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is background noise here which varies, depending on the time of day.
Lighting levels are moderate to good.