Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a museum.
- The most accessible entrance has step-free level access and automatic doors.
- This entrance is at the front of the building.
- There are 4 floors once inside.
- Other floors can be accessed via: standard lift and stairs.
- There is step-free access once inside with lift access to other floors.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information and Braille information.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: toilets with some adaptations and a standard toilet.
- The toilet with adaptations for disabled people surveyed can be found on the ground floor off the main corridor.
- This toilet with adaptations for disabled people is approximately 39m from the main entrance.
- The standard toilet surveyed can be found on the ground floor off the main corridor.
- There is a separate exit.
- The exit has steps and a manual door.
- The entrance can be used to exit by visitors with limited mobility.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
- All-terrain manual wheelchairs are also available in addition to regular manual wheelchairs.
Route to (Museum)
- Follow the path from the car park until you reach the gate.
Continue past the gate and cross Main Road and continue ahead.
At the fork, turn left and follow the path ahead past the house.
At the fork, turn right and continue ahead and the Museum will be on the right. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the rear of Sudbury Hall.
- There is step-free level access at the entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 119cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 90 minutes.
- There is step-free access via lift throughout the tour.
- The majority of walkway widths are between 120cm and 180cm.
- There is background noise along the tour route.
- The following may be experienced on the tour: tactile experiences.
- Tour information includes the following formats: Braille and information board.
- The tour does not have a hearing assistance system.
- There are bench seats and chairs without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
- Large print guides are also available.
Toilet with Adaptations (Museum - Ambulant - Peninsular Transfer)
- This toilet is located on the ground floor of the museum.
- There is step-free level access into the toilet.
- There is no signage on or near the door.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 89cm.
- The door has a locking handle.
- The dimensions of the cubicle are 207cm x 266cm and it has a turning space of at least 150cm x 150cm.
- There are lateral transfer spaces on both sides of the seat.
- The transfer space on the left as you face the toilet is 89cm.
- The transfer space on the right as you face the toilet is 86cm.
- There is a spatula flush on the right transfer side.
- The following grab rails are available: a horizontal grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following fixtures can be reached from the toilet seat: toilet roll holder on the dropdown rail.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 63cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 85cm.
- The height of the towel dispenser is 84cm.
- The height of the hand dryer is 95cm.
- There is no emergency alarm.
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: all grab rails, the toilet seat and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.
Lift
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are 0, 1, 2, 3.
- Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a low colour contrast to the surroundings, controls at a suitable height for a wheelchair user and tactile markings.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door opening width is 79cm.
- The dimensions of the lift are 100cm x 139cm.
- Internally the lift has: a separate door to exit, controls at a suitable height for a wheelchair user, tactile markings, buttons with a low colour contrast to the surroundings, a visual floor indicator and an audible announcer.
- Lighting levels are moderate to good.
Stairs
- The floors which are accessible by stairs are 1, 2, 3.
- There are more than 20 steps between floors.
- The steps are clearly marked with a handrail on the left going up.
- The highest step is 17cm high.
- Lighting levels are moderate to good.
Exit
- The exit is located on the second floor at the rear of the museum.
- There is not step-free access at the exit.
- There are 10+ steps, which are clearly marked, with a handrail on the left going down.
- The handrail covers all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm) .
- There is a single manual door which opens away from you.
- The width of the opening is 85cm.