Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a café.
The most accessible entrance has a steep ramp/slope and a manual door.
This entrance is at the front of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located off the courtyard at the rear of Sudbury Hall. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.
All-terrain manual wheelchairs are also available in addition to regular manual wheelchairs.

Follow the path from the car park until you reach the gate.
Continue past the gate and cross Main Road and continue ahead.
At the fork, turn left and follow the path ahead, past the house.
At the fork, turn right and continue ahead and the Ice Cream Parlour will be on the left.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located off the rear courtyard.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with no handrails.
There is a single manual door (with a locked extension leaf) which opens away from you.
The width of the opening is 91cm.

This is a kiosk which serves ice cream and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: menu boards.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: a portable card machine for payment.
Lighting levels are moderate to good.
There is background noise here.
There is not a hearing assistance system.
There is a counter over 85cm high without a tray rail.
The counter is 131cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables, bench seats and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
There are no tables which are at a suitable height for a wheelchair user.
The surface height of the tables is 64cm.
Some flooring in the area is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.