Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a step, a slight ramp/slope and a manual door.
- This entrance is at the front of the building in the courtyard.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- The following are also available: seating and on site-transport.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located off the rear courtyard, behind visitor reception. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, activity sheets, soft toy and communication cards.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- An accessible shuttle is also available.
Route to (Blackwater Books)
- After exiting visitor reception turn left and follow the path through the archway.
Turn left after the archway to enter the courtyard, then follow the building on the right round to its front for Blackwater Books. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, gravel and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Shop
- Access into the shop is via a step and a slight ramp/slope.
- The slope is between 75cm and 150cm wide.
- There is 1 step, which is unmarked.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 92cm.
- Internally the door has a low colour contrast.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 70cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter does not have a hearing assistance system.
- Services/facilities available in the shop include: a member of staff to provide assistance.