Access Guide

Search Access Guide

Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located to the right from the main entrance into the café and shop building. View information about this toilet (new tab).

At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest bus stop is approximately 0.4 miles away on the B1083.
The nearest train station is Melton.
Melton Station is approximately 1.8 miles away.
There is a regular bus service from the station to the nearest stop.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces and potholes.
This is an open air car park with a tarmac, gravel and compacted gravel surface.
Parking is free for all users.
Maps and information boards are available.
There are more than 10 Blue Badge parking bays.
The nearest Blue Badge bay is 20m from the visitor entrance.
Obstacles from the car park include: uneven surfaces and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

The entrance surveyed is located at the front of the site.
There is step-free level access at the entrance.
There is a single manual gate which is permanently open.
The width of the opening is 144cm.
There is a mobile welcome desk at the front of the site where membership cards can be scanned before entry into the site.
Maps and general information are available from the mobile welcome desk.

You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, magnifying glass, activity sheets and soft toy.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
There is also an audio tour of the full site available to borrow.

There is step-free level access into the area.
The door is push pad activated, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 152cm.
Internally the door has a high colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 105cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and bench seats available in the visitor reception.
The following furniture is permanently fixed: all of the chairs.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The exit door is push pad activated, opens outwards and has a high colour contrast with the surrounding walls.
The width of the exit door opening is 154cm.
There is a slight slope beyond the exit.