Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access and automatic doors.
This entrance is at the front of the café and shop building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located to the right as you enter the café and shop building through the first set of automatic doors. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

On leaving the car park, turn left and continue down the path.
The shop will be straight ahead past the visitor information desk.
The route to the area is step-free level.
Path surfaces along the route are gravel and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the front of the café and shop building.
There is step-free level access at the entrance.
There are double automatic doors which open away from you.
The width of the opening is 158cm.
There is a second set of automatic doors which are permanently open.
The width of the opening is 173cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 95cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.