Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a café.
- The most accessible entrance has a slight ramp/slope.
- This entrance is The café entrance is located to the front right of the facilities block.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system, facilities for assistance dogs, a large map in the car park and an information board in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a Changing Places facility, a toilet with some adaptations, a step free standard toilet and a standard toilet.
- There is a Changing Place which can be found The Changing Places facility is located to the left, in front of the facilities block.
- The toilet with adaptations for disabled people surveyed can be found in the facilities block to the left of the café.
- This toilet with adaptations for disabled people is approximately 5m from the café entrance.
- The standard toilets surveyed can be found in the facilities block to the left of the café.
Admissions
- At this location the following are free to access for all visitors: all of the country park and children's play area.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Willington.
- Willington Station is approximately 8 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are 8 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 510cm.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 30m from the country park access point at the front right of the car park.
- Obstacles from the car park include: dropped kerbs and slopes/ramps.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Café and Facilities Block)
- From the top left of the car park go past the bollards, and the café and facilities block are ahead.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac and paving stones.
- The majority of the paths are wide enough for wheelchair users.
Ramp or Slope (to Facilities Block)
- The slope is slight and over 150cm wide.
- There are bollards on the approach to the facilities block.
The width between the bollards is 213cm.
The bollards are 93cm high.
The bollards have a high colour contrast.
Entrance (Café)
- The entrance surveyed is located at the front right of the facilities block.
- There is step-free level access at the entrance.
- This entrance has a bell.
- Features not positioned at a suitable height for a wheelchair user include: the bell.
- There are double manual doors which are permanently open.
- The width of the opening is 146cm.
- There is a second set of manual doors (with one door locked) which open towards you.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and counter menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, high tables, stools, high stools and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Picnic Area
- The following information describes the picnic area located to the right of the café and facilities block.
- Access into the area is via steps and a slight ramp/slope (which bypasses any steps).
- The ramp is over 150cm wide, with handrails on both sides.
- There are 7 steps, which are unmarked, with handrails on both sides.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 67cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.
Toilet with Adaptations (Café and Facilities Block - Ambulant - Right Hand Transfer)
- This toilet is located at the front left of the block.
- Access into the toilet is via a steep ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- This toilet is approximately 5m from the café entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 82cm.
- The door has a twist lock.
- The dimensions of the cubicle are 126cm x 183cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 80cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 105cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 77cm.
- The height of the hand dryer is 90cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a sanitary bin.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 102cm and 166cm from the floor.
- The following have a high colour contrast with their surroundings: the toilet seat, the internal door, all grab rails and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the floor.
- Lighting levels are moderate to good.
Standard Toilet (Café and Facilities Block - Female)
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a medium colour contrast.
- The width of the widest cubicle door opening is 74cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Standard Toilet (Café and Facilities Block - Male)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a medium colour contrast.
- The width of the widest cubicle door opening is 74cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Changing Places
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Location and Access
View
- The Changing Places facility surveyed is located to the rear left of the car park, before the café.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the car park is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 106cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 410cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
View
- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The transfer space on the right as you face the toilet is 86cm.
- The transfer space on the left as you face the toilet is 220cm.
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
View
- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
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Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 90cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 100cm.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.